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In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.

The impact you’ll make

As a Software Support and QA Engineer at Lam, you will be at the forefront of innovation by troubleshooting and debugging software programs. Your role is pivotal in developing software tools that support design, infrastructure, and technology platforms. Your expertise will determine hardware compatibility and influence design, ensuring seamless integration between software and hardware.

In this role, you’ll make an impact across Lam’s entire product portfolio of equipment working within our centralized software engineering team, collaborating with some of the brightest minds in the industry.

What you’ll do

be involved in all phases of the software development (SW) lifecycle, including the testing, analysis and maintenance of the software system
participate in the SW deployment process ensuring qualified Software Products are successfully installed at our customer's facilities
perform troubleshooting of system software related issues
perform in-house & onsite support of customer install base and resolution of customer issues
test, troubleshoot and propagate errors clearly to SW and HW Development Engineers
setup and maintain tool simulators, testing environments, lab support to reproduce issues found in field and verify SW solutions
understand customer technology & productivity needs and feedback those requirements into software development
prepare presentations to Lam internal stakeholders and customers travel worldwide wherever semiconductor customers are located (up to 25%

Who we’re looking for

Technical education in Soft- and Hardware -minimum HTL /technical high school – electrical engineering, software engineering or similar
Excellent Computer, troubleshooting and statistical process control skills
Proficient oral and written communication skills in English
Good knowledge of operating system principles and basic hardware capabilities

Preferred qualifications

Professional experience would be an asset, but not a requirement
Ability to establish successful relationships in a multicultural environment with external and internal customers
Structured Working Style (attention to details)
High degree of initiative, flexibility, and ability to work in a team

What We're Offering

This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in the occupation group E depending on educational background. A higher payment is negotiable depending on education, expertise and skills. The monthly salary is paid 14 times per year.

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Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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