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The SecOps Subject Matter Expert (SME ) serves as the technical leader and trusted advisor for Fortinet's Security Operations portfolio. The role combines deep technical expertise, customer-facing presales engagement, business alignment, and internal enablement to drive the successful adoption of Fortinet's SecOps solutions.

The SME supports account teams, partners, customers, and fellow Systems Engineers by providing advanced architecture guidance, solution positioning, competitive differentiation, and subject matter leadership across the Security Operations domain.

Success Profile

A successful SecOps SME is recognized as the "go-to" expert for Security Operations within the organization, demonstrates exceptional technical depth, influences strategic customer decisions, enables peers and partners, and helps establish Fortinet as a credible leader in modern SOC and SecOps transformation initiatives - more details below

Technical Leadership

Act as the primary technical authority for Fortinet SecOps solutions.
Maintain expert-level knowledge of the products within the SecOps portfolio like FortiSIEM, FortiSOAR, FortiEDR, FortiRecon and others
Understand integration points within the Fortinet Security Fabric.

Customer Engagement

Lead advanced technical discovery workshops.
Support strategic customer opportunities and large enterprise engagements.
Conduct executive and technical presentations.
Design solution architectures aligned with customer security and business requirements.
Drive technical validation activities including:
Proof of Concepts (PoCs)
Demonstrations
Workshops
Technical assessments

Presales Support

Support regional Systems Engineers and Account Managers throughout the sales cycle.
Provide expertise during qualification and opportunity development.
Develop competitive positioning against key vendors.
Assist with RFIs, RFPs and technical proposal development.
Influence account strategies where SecOps solutions can create customer value.
Internal Enablement
Mentor and coach field Systems Engineers.
Deliver technical enablement sessions and workshops.
Develop reusable technical assets including:
Demo environments
Solution playbooks
Architecture guides
Best practices
Competitive battlecards

Partner Development

Enable strategic partners and MSSPs on Fortinet SecOps solutions.
Participate in partner workshops and technical sessions.
Assist partners in building managed security and SOC services based on the Fortinet platform.

Required Skills & Competencies:

Expert Knowledge

SIEM
SOAR
XDR
Threat Intelligence
Security Analytics
Incident Response
SOC Operations
MITRE ATT&CK Framework
Detection Engineering

Strong Understanding

Network Security
Endpoint Security
Cloud Security
Identity Security
Operational Technology (OT) Security

Business Skills

Executive communication
Strategic thinking
Customer-facing presentation skills
Consultative selling
Business outcome alignment
Competitive positioning
Stakeholder management

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