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As an SAP SuccessFactors Application Manager, you will actively shape the operation and further development of SAP SuccessFactors and contribute to the continuous improvement of HR processes. A dedicated team in Vienna is responsible for the Employee Central, Onboarding, Learning, and Recruiting modules and ensures their ongoing optimization.

Responsibilities

Ensure the stable operation and continuous optimization of SAP SuccessFactors modules.
Handle Incident and Problem Management in 2nd Level Support, including ticket processing and root cause analysis.
Collaborate closely with Operations, Development, Architecture, QA, and Project Management teams.
Maintain regular communication with customers and stakeholders.
Participate in requirements workshops and support requirements specification activities.
Assist with rollouts, releases, and the introduction of new functionalities.
Play a key role in the initial implementation of new SuccessFactors modules.
Actively contribute to the establishment of processes and organizational structures.

Technical & Personal Requirements

Experience with SAP SuccessFactors, ideally with a strong focus on Employee Central (higher priority than other modules).
Experience with modules such as Time Management or Travel Management is considered an advantage but is not mandatory.
Willingness to learn and work with additional SuccessFactors modules.
Previous experience in Application Management and/or 2nd Level Support is advantageous.
Technical understanding, including debugging knowledge, is beneficial but not required.
Knowledge of OpenShift and Path is a plus.
Programming experience is not required, though occasional bug fixing may be involved.
High motivation and willingness to learn (deep specialist knowledge is not expected from day one).
Independent and responsible working style.
Structured and process-oriented mindset.
Interest in shaping and building new structures.
Strong team player in a dynamic environment.

Your Profile

Completed technical or business-related education (e.g., technical college, university, university of applied sciences) or comparable professional experience.
At least 4 years of experience with SAP SuccessFactors or SAP systems, including configuration activities.
Strong willingness to learn and continuously develop expertise (e.g., through SAP Learning Hub).
Analytical mindset and the ability to understand complex relationships.
Strong teamwork, communication, and customer-oriented skills.
Curiosity and enthusiasm for learning new topics and working in complex environments.
Excellent German language skills, both written and spoken.

Benefits

Flexible working hours and up to 60% home office.
Opportunity to work with innovative technologies at a centrally located office in Vienna.
Ongoing training opportunities and certifications.
Employee discounts and meal subsidies.
Fitness and health programs.

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