20 beste Stellen als ai manager in wien – aktuell auf Personalsuche

What You Will Do
You will be responsible for ensuring partners have a seamless and high-quality experience when implementing Klarna’s products and solutions, working hands-on across the implementation lifecycle from scoping and solution alignment through to go-live and beyond. In this position, you will work directly with partners across multiple concurrent implementations, supporting them in real time, troubleshooting technical issues, and guiding them through APIs, payment processing, and operational dependencies . You will leverage AI tools and technologies to drive efficiency and collaborate closely with product, engineering and go-to-market teams to define integration scope, drive delivery priorities, and ensure solutions and integrations meet Klarna’s quality standards. By building a strong understanding of partner systems, e-commerce platforms, and the payments ecosystem, you will provide actionable feedback to improve Klarna’s products, integration frameworks, and ways of working.

Who You Are

3+ years of experience in technical program or delivery management, partner-led implementations, or complex integration delivery in payments, fintech, or a related industry

Proven ability to manage complex, multi-stakeholder integration projects with a structured and analytical approach

Strong understanding of integrations, APIs, and system architectures

Embraces AI tools with a curiosity and willingness to explore how emerging technologies can enhance delivery and champion their use to improve speed and quality of integrations

Excellent written and verbal communication skills across technical and non-technical audiences

Comfortable navigating both technical discussions with engineering teams and partner-facing conversations with commercial stakeholders

Familiarity with e-commerce platforms, shop systems, or payment solutions

High level of ownership, with the ability to proactively drive solutions and priorities

Working proficiency in German

Awesome to Have

Experience working directly with external partners or clients during technical implementations

Ability to confidently manage complex partner situations with a structured and fact-based approach

Strong attention to detail with the ability to break down complex projects into clear deliverables

Curiosity and motivation to deepen technical understanding across systems and integrations

Experience using AI and workflow automation in technical delivery

Please include a CV in English.

Curious to learn more about Klarna and what it’s like to work here? Explore our career site!

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