3 beste Stellen als proactive application in mödling, n – aktuell auf Personalsuche

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MULTI-CATEGORY CONSUMER PROGRAMS SR SPECIALIST (M/F/D)

Philip Morris International -
Wien, W

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 2 Tagen

Vollständige Stellenbeschreibung

Vienna, Austria, Full time, as soon as possible
At PMI, we've chosen to do something incredible. We've transformed our business and are building our future on one clear purpose: to deliver a smoke-free future.

As our Multi-Category Consumer Programs Sr. Specialist (M/F/D), you will drive the loyalty strategy and customer engagement agenda, creating impactful experiences that strengthen long-term customer relationships and business growth.
Impact You'll Own

Shape and drive our local loyalty strategy to strengthen customer engagement, retention, and long-term business growth
Create meaningful customer experiences and compelling loyalty propositions across our multi-category portfolio
Leverage data-driven insights to continuously improve customer value, acquisition, and loyalty performance

What You'll Do

Develop and execute the local loyalty strategy in collaboration with the Marketing & Digital team
Lead loyalty initiatives, campaigns, and CRM activities across the customer lifecycle
Create and optimize offers, rewards, and experiences to enhance customer engagement and retention
Monitor campaign and program performance, identifying opportunities for continuous improvement
Manage loyalty budgets, forecasting, reporting, and ROI tracking
Collaborate closely with Marketing, CRM, Sales, Operations, Digital, Finance, and external partners
Prepare analyses, reports, and recommendations for senior management and key stakeholders

Skills & Capabilities

3+ years of experience in Loyalty, CRM, Customer Engagement, or a related field
Degree in Business, Marketing, Product Development, UX or similar
Strong understanding of loyalty programs, CRM strategies, and campaign performance management
Experience managing multiple stakeholders, agencies, or external partners
A collaborative and proactive mindset with strong communication skills
Passion for consumer-centricity and data-driven decision making
Fluent in English; German is a strong advantage

Rewards & Benefits

We offer you an all-in employment contract with flexible working hours, the possibility to work remotely, and a variety of benefits that enhance your well-being and quality of life.
This currently includes, among others: meal vouchers, a Wiener Linien job ticket, and a discounted MyClubs membership. Additionally, we ensure your financial security with a pension plan and group accident insurance and offer a wide-ranging health care to make sure you feel completely at ease. You will receive the relevant terms and conditions, documents and agreements on your first day of work
We offer you an attractive basic salary of at least € 69,000/year gross, with the willingness to overpay in line with the market depending on experience and qualifications - regardless of gender. We are the first international enterprise to be Equal Salary certified

Application Process

Applicants whose profile matches the requirements of the position will be guided step by step through the selection process. Depending on the role, this may include:
Submit your application online
Application review by our Talent Acquisition team
Invitation to an online Assessment Center
Online interview
Final on-site interview

Equal Opportunities Statement
We believe diverse perspectives make us stronger. We are committed to equal opportunities and encourage applications from all backgrounds. If you require any accommodation during the recruitment process, please let us know.

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