Technical Support Engineer
BYD Europe —Wien, W
- Bachelor
11 Tage
PEGA-Senior System Architect
Qualysoft GmbH —Wien, W
Technical Consultant / Senior AI Consultant (SQL Engineer)
Qualysoft —Wien, W
Direkt bewerben
Senior Software Engineer (m/f/d) Full Stack, Product Engineering
HRworks GmbH —Wien, W
5 Tage
Pre-Sales Solutions Engineer (m/f/d) (Vollzeit)
Proxmox Server Solutions GmbH —Wien 5. Bezirk (Margareten), W
- Vollzeit
Grouplead Mechanical Engineering (m/f/d)
Exentec —Wien, W
Grouplead Mechanical Engineering (m/f/d)
Exyte GmbH —Wien, W
SAP Datasphere & SAC Specialist (all genders)
RHI Magnesita —Wien, W
- Vollzeit
IT Onsite Enablement Partner (m/f/d)
Roche —Wien, W
- Vollzeit
3 Tage
Electrical Package Manager
Mercury Engineering —Wien, W
Mechanical Package Manager
Mercury Engineering —Wien, W
Mechanical Project Manager
Mercury Engineering —Wien, W
Electrical Project Manager
Mercury Engineering —Wien, W
Product Engineer II - Indoor Positioning Systems
Esri —Wien, W
- Master
- Bachelor

Related jobs to explore

Based on your search for technical support engineer

Technical Support Engineer
BYD Europe —Wien, W
Deliver German-language product, commissioning and troubleshooting training; support launches, pilots and key projects.
11 Tage
Solution Engineer
Mondi —Wien, W
Manage & Sustain: Lead implementation and support partners to run the mission effectively. Educate & Empower: Provide training and support to users, helping…
11 Tage

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in wien w erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

technical support engineer jobs near wien w

Technical Support Engineer

BYD Europe -
Wien, W

Jetzt bewerben

Details zur Stelle

vor 11 Tagen

Qualifikationen

Bachelor

Vollständige Stellenbeschreibung

Key Responsibilities

Independently support residential PV, hybrid inverters, home energy storage batteries, backup systems, smart meters and communication devices.
Provide L1/L2 support to installers, distributors and service partners through phone, email, remote platforms, the ticketing system and on-site visits when required.
Collect fault codes, logs, operating curves, parameters, photographs and field data to distinguish installation, configuration, communication and product causes.
Escalate complex, critical or systemic issues to HQ/L3 with complete evidence and track containment, root cause, corrective action and final closure.
Deliver German-language product, commissioning and troubleshooting training; support launches, pilots and key projects.
Convert recurring issues into FAQs, troubleshooting guides, knowledge-base articles and training materials.
Collaborate with China HQ, European teams, R&D, Product, Quality, Sales, Spare Parts and Logistics to close issues on time.

Qualifications

Bachelor’s degree in Electrical Engineering, Electronics, Energy, Automation, Renewable Energy or a related discipline; equivalent vocational education and strong practical experience will also be considered.
At least 3 years of technical support, commissioning or after-sales experience with PV inverters, residential energy storage or related renewable-energy equipment.
Ability to diagnose inverter, battery/BMS, smart meter/CT, backup, app/cloud and communication issues independently.
Sound understanding of PV strings, MPPT, three-phase systems, grid-connected/off-grid operation, time-of-use operation and electrical safety.
Working knowledge of IP, DHCP, DNS, Wi-Fi/LAN, RS485 and Modbus.
Native or professional German and English at B2 or above.
Valid authorization to work in Austria, a valid driving licence and willingness to travel.
Strong customer communication, training, technical writing and cross-cultural collaboration skills.

Preferred

Knowledge of the Austrian PV/ESS market, installer ecosystem and relevant grid requirements.
Experience with C&I storage, EV charging, heat pumps, smart-home systems or third-party EMS integration.

Jetzt bewerben

Erweiterte Suche

technical support engineer Jobs in wien w

Technical Support Engineer

PEGA-Senior System Architect

Technical Consultant / Senior AI Consultant (SQL Engineer)

Senior Software Engineer (m/f/d) Full Stack, Product Engineering

Pre-Sales Solutions Engineer (m/f/d) (Vollzeit)

Grouplead Mechanical Engineering (m/f/d)

Grouplead Mechanical Engineering (m/f/d)

SAP Datasphere & SAC Specialist (all genders)

IT Onsite Enablement Partner (m/f/d)

Electrical Package Manager

Mechanical Package Manager

Mechanical Project Manager

Electrical Project Manager

Product Engineer II - Indoor Positioning Systems

Related jobs to explore

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in wien w erhalten

Related Searches

Weitere Job-Standorte erkunden

Key Responsibilities

Qualifications

Preferred

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt