Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.
Organizational Context and Scope
Under the overall supervision of the Chief of Mission and the direct supervision of the Head of Unit for Assisted Voluntary Return and Reintegration, the candidate will be responsible for providing assistance for the implementation of Assisted Voluntary Return and Reintegration projects.
The projects implemented by the Unit for Assisted Voluntary Return and Reintegration aim to support the Austrian return system by complementing existing national mechanisms in the field of assisted voluntary return and reintegration and paying particular attention to returnees in vulnerable situations. Beside operational and needs-based support to guarantee safe, timely and dignified return and sustainable reintegration, quality assurance measures to support central stakeholders of the system with training and exchange opportunities as well as outreach and communication activities are a central part of the projects. The projects are implemented in close coordination with IOM offices in the countries of return as well as in cooperation with relevant stakeholders in Austria.
Responsibilities: Assist in the implementation, coordination and monitoring of the assigned assisted voluntary return and reintegration activities.
Retrieve, compile, summarize, analyse, and present information/data on specific project topics, first and foremost communication activities, such as website content and information material.
Monitor budget verify availability of funds; obtain necessary approval and update budget related information. Coordinate communication related expenses of the project with relevant colleagues and units in the CO Austria.
Draft status reports, identifying shortfalls in delivery, bring them to the attention of the supervisor and suggest remedial actions.
Prepare and update reports, briefing notes, graphics, statistical tables, presentation and other forms of documentation.
Respond to complex information requests and inquiries; set up and maintain files/records; organize meetings, workshops and training sessions;
Participate in meetings and conferences; assist in coordinating implementation activities with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project, with special focus on the communication activities of the project. Liaison is specifically relevant with the Ministry of the Interior and the Federal Agency for Reception and Support Services.
Assist in monitoring work of implementing partners, such as service provider for website hosting and tracking or translation services, and report non-compliances to the supervisor.
Provides guidance/training to new/junior staff.
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Perform other related duties as assigned.
Qualifications: Required Qualifications and Experience
Education
School diploma with five years of relevant experience; or,
Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;
Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
Experience with website maintenance (Drupal), content management, and website analytics/tracking tools (e.g. Matomo) is an advantage.
Skills
In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and,
Strong computer skills - Word, Excel and Internet
Proven project management skills are an asset (e.g. monitoring, reporting, financial controlling);
Moderation and presentation skills, including in a digital setting, are an asset;
Research and publication skills are an asset;
Knowledge of the Austrian and/or European migration landscapes, policies, institutions and stakeholders is an asset.
Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
For this position, fluency in English and German is required (oral and written).
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage : Demonstrates willingness to take a stand on issues of importance.
Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators Level 1
Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators Level 2, if with direct reports
Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.
Strategic thinking and vision : Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility : Leads with humility and shows openness to acknowledging own shortcomings.
Notes
Classification of the position: General Service Staff, Grade G5 (part-time: 32h/week )
Please refer to this link for guidance on IOM Job Category.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
