20 beste Stellen als technical support engineer in wien – aktuell auf Personalsuche

IT Support Engineer
Institute of Science and Technology Austria (ISTA) —Wien, W
- Vollzeit
- Homeoffice
Desktop Support Engineer – Windows & Microsoft 365
DSIS TECHNOLOGIES FZE —Wien, W
- Wochenendarbeit möglich
- Bachelor
Direkt bewerben
3 Tage
Technical Support & Application Engineer (m/w/d)
Lunatone Industrielle Elektronik —Wien, W
Databricks Platform Support Engineer (f/m/x)
Raiffeisen Bank International —Wien, W
- Teilzeit
- Homeoffice
10 Tage
Software Support Engineer
Altova —Wien, W
- Vollzeit
Senior Network Engineer
TechBiz Global GmbH —Wien, W
- Vollzeit
- Homeoffice
- Bachelor
Direkt bewerben
Backend Engineer (Rust) - Remote Work
BairesDev —Wien, W
- Homeoffice
- Master
BACKEND SOFTWARE ENGINEER (all genders)
Sipwise GmbH —Wien, W
- Vollzeit
Direkt bewerben
Senior Data & Analytics Engineer (Europe, 100% remote)
LimeFlight —Wien, W
- Vollzeit
- Homeoffice
- Bachelor
Direkt bewerben
Technical Support Engineer (m/w/d)
Proxmox Server Solutions GmbH —Wien 5. Bezirk (Margareten), W
- Vollzeit
Azure Cloud Engineer (m/w/x)
Avanade —Wien, W
- Vollzeit
Power Electronics Engineer (f/m/d) – Medium Voltage & High-Power Conversion Systems
Austrian Institute of Technology —Wien, W
- Vollzeit
- Doktorat
- Master
Network and Security engineer
Kyndryl —Wien, W
- Vollzeit
AI Software Engineer (m/f/d)
pplwise —Wien, W
- Vollzeit
- Homeoffice
Senior Electrical Engineer / Construction Site
AUSTROPLAN Austrian Engineering —Wien, W
- Homeoffice
- Master
- Bachelor
Software Engineer, iOS Core Product - Vienna, Austria
Speechify —Wien, W
- Homeoffice
- Doktorat
9 Tage
Senior Platform Engineer (Rust) - Remote Work
BairesDev —Wien, W
- Homeoffice
- Master
Embedded Systems Engineer for Base Systems (f/m/d)
Hitachi —Wien, W
- Vollzeit
- Homeoffice
11 Tage
Senior Platform Engineer (Go) - Remote Work
BairesDev —Wien, W
- Homeoffice
- Master
Test Engineer — Electromagnetic Tomography
EMTensor GmbH —Wien, W
- Bachelor

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in wien erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

technical support engineer jobs near wien

IT Support Engineer

Institute of Science and Technology Austria (ISTA)
Wien, W

Jetzt bewerben

Details zur Stelle

Vollzeit

Vollständige Stellenbeschreibung

Full Time (40 h/w)
Klosterneuburg near Vienna, Austria / Home Office possible
€ 42,000* gross/year

Your Responsibilities

Excellent research needs state-of-the-art IT infrastructure and innovative digital services. With a team of about 50 experts, we will redesign the Institute's digital landscape over the next few years and implement an ambitious digital transformation programme to facilitate the rapid growth of the Institute. As part of our strategy, we are planning to put an emphasis on a smooth user experience and great customer service.
As part of our IT Support team, you will be a subject matter expert, the face to our users, and play a crucial role in consulting our researchers as well as finding customised solutions for their individual needs. Your responsibilities include:

Serve as first point of contact for service requests and IT-related incidents via ticketing, phone, email, remote desktop, or on-site
Ensure fast response by categorising, prioritising, dispatching, and following up on service requests and incidents to ensure SLA compliance
Provide hands-on support for IT infrastructure and digital services including desktops, laptops, mobile devices, peripherals, software, cloud services, and network connectivity
Plan and implement customised IT solutions, particularly for researchers and research equipment, based on existing IT infrastructure and services
Support onboarding and offboarding of ISTA employees including device enrolment, software deployment, account setup, and secure decommissioning
Identify recurring issues, ensure adequate documentation, and maintain knowledge base articles
Identify gaps in process efficiency, propose and drive improvements, and follow IT support practices according to ITIL

Your Profile

Several years of experience in end-user IT support and a proven track-record in complex IT environments
A deep understanding of IT system architecture, various operating systems, and IT infrastructure components
Proficiency in Windows environments and good working knowledge of IT infrastructure including networks and printing
Good experience with Linux or macOS
Experience with scripting languages such as PowerShell, Python, or Bash is an advantage
In-depth understanding of support-related service management processes based on ITIL and experience in working with ITSM tools
Strong user orientation, good communication skills and ability to translate technical solutions to an excellent end-user experience
Ability to work independently, prioritise tasks, and maintain high-quality service
Proactive, solution-driven mindset with the ability to balance daily operations and a focus on continuous improvements
Proficiency in English, good working knowledge of German is a plus

ISTA is growing. Grow with us!

Institute of Science and Technology Austria (ISTA) is a constantly growing international institute for conducting world-class research in mathematics, computer science, life sciences & physical sciences. We strive to recruit passionate professionals from across the world over all fields who strive to support our goal of excellent research. Located within a beautiful campus on the outskirts of Vienna, we offer multiple opportunities for personal growth in a stable working environment.

ISTA promotes a diverse and inclusive working environment and is committed to the principle of equal employment opportunity for all applicants, free of discrimination. All employment decisions at ISTA are based on job requirements, qualifications, merit and organizational needs. We strongly encourage individuals from underrepresented groups to apply.

Your benefits

Education & training

Cafeteria

Childcare

Free shuttle bus

Multiple health offers

Pension insurance

This position comes with possible overpayment depending on education, qualification and work experience. For more information on how ISTA processes your personal data, please refer to www.ista.ac.at/data-protection.

Your Contacts

Susanne Zyla

Recruiting and Dual Career

+43 2243 9000 2368

[email protected]

Jetzt bewerben

Erweiterte Suche

technical support engineer Jobs in wien

IT Support Engineer

Desktop Support Engineer – Windows & Microsoft 365

Technical Support & Application Engineer (m/w/d)

Databricks Platform Support Engineer (f/m/x)

Software Support Engineer

Senior Network Engineer

Backend Engineer (Rust) - Remote Work

BACKEND SOFTWARE ENGINEER (all genders)

Senior Data & Analytics Engineer (Europe, 100% remote)

Technical Support Engineer (m/w/d)

Azure Cloud Engineer (m/w/x)

Power Electronics Engineer (f/m/d) – Medium Voltage & High-Power Conversion Systems

Network and Security engineer

AI Software Engineer (m/f/d)

Senior Electrical Engineer / Construction Site

Software Engineer, iOS Core Product - Vienna, Austria

Senior Platform Engineer (Rust) - Remote Work

Embedded Systems Engineer for Base Systems (f/m/d)

Senior Platform Engineer (Go) - Remote Work

Test Engineer — Electromagnetic Tomography

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in wien erhalten

Related Searches

Weitere Job-Standorte erkunden

Your Responsibilities

Your Profile

ISTA is growing. Grow with us!

Your benefits

Your Contacts

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt