At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
Customer Care Diabetes
Handle incoming phone calls, emails, and orders from private customers independently and professionally
Support customers with creation and inquiries related to orders, returns, approvals, credit notes, and delivery status
Provide high-quality telephone support with a strong customer service mindset and a solution-oriented approach
Collaborate closely with internal teams to ensure smooth, efficient, and timely processing of customer requests and Health insurance invoicing
Maintain accurate documentation and follow-up of all customer interactions in the relevant systems to support and continuously improve service quality
Wir bieten Ihnen eine befristete Position , in der Sie Mitglied in einem hoch motivierten und dynamischen Customer Care Team werden und damit einen sehr entscheidenden Beitrag zur direkten Versorgung von Menschen mit Diabetes und zum Unternehmenserfolg leisten .
Das Team pflegt einen wertschätzenden Umgang , eine offene Kommunikation und die Haupt t ätigkeiten sind Telefonie und Schnittstelle zwischen internen Teams im Bereich Order Management . Nach der Einschulungsphase vor Ort , steht ihnen ein flexibles Arbeitsmodell in Aussichten , 40% Office 60% Homeoffic e
#BetterDaysStartNow
Customer Service Agent - till Dez 2027
Jahreszieleinkommen: ab € 30.400 mit der Bereitschaft zur marktgerechten Überzahlung – abhängig von beruflicher Qualifikation und Erfahrung.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
