Overview:
The IT Support/EUC Support Engineer will provide onsite technical support, troubleshooting, and maintenance for end-user computing devices and peripherals. The role includes incident resolution, hardware/software support, connectivity troubleshooting, and ensuring SLA compliance.
Requirements:
- German and English proficiency at minimum B2 level
- Eligible to work full-time in Austria
- Strong troubleshooting and end-user support skills
Location: Linz
Contract Type: B2B
Contract Duraion: 1 Year
Key Responsbilities:
- OS Deployment, Imaging & Re-imaging
- SCCM Administration & Device Deployment
- Microsoft Intune Device Management
- Active Directory User & Group Management, Group Policy Objects (GPOs)
- Microsoft 365 Support & Administration
- Multi-Factor Authentication (MFA) Configuration & Support
- Single Sign-On (SSO) Administration & Troubleshooting
- Incident & Service Request Management using ServiceNow
- Desktop, Laptop & Peripheral Break/Fix Support
- Hardware Installation, Configuration & Troubleshooting
- Software Installation, Updates & Patch Management
- End-User Technical Support and Issue Resolution
- Coordinate with Remote Support Teams when required
Key Requirements:
- Experience with Windows OS Deployment, Imaging & Re-imaging
- Hands-on experience with SCCM and Microsoft Intune
- Strong knowledge of Active Directory and GPOs
- Experience supporting Microsoft 365
- Experience with MFA and SSO
- Experience using ServiceNow or similar ITSM tools
- Strong troubleshooting and communication skills
- Ability to provide professional onsite support independently.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: 4.000,00€ - 4.400,00€ per month
Application Question(s):
- Are you eligible to work in Austria?
Language:
- German & English (Required)
Work Location: In person
