20 beste Stellen als field service engineer – aktuell auf Personalsuche

IT Support Engineer
Institute of Science and Technology Austria (ISTA) —Wien, W
- Vollzeit
- Homeoffice
VIE - Methods & Tools Junior Engineer
ALSTOM —Wien, W
- Vollzeit
- Master
- Bachelor
Desktop Support Engineer (Full Time)
Axiom Technologies —Wien, W
- Vollzeit
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Wien, W
- Vollzeit
- Homeoffice
- Bachelor
Direkt bewerben
Backend Engineer
Ketryx —Wien, W
- Vollzeit
- Homeoffice
Direkt bewerben
Simulation Engineer - CFD
AT & S Austria Technologie & Systemtechnik Aktiengesellschaft —Leoben, ST
- Master
Senior Staff Engineer System Application Robotics (f/m/div)
Infineon Technologies AG —Villach, K
- Vollzeit
- Bachelor
Supplier Quality Assurance Engineer (all genders)
Beyond Gravity Services AG —Wien, W
- Master
- Bachelor
DevOps Engineer
TransUnion —Salzburg, S
- Vollzeit
- Bachelor
14 Tage
AI Innovation & Solution Engineer (f/m/d)
Austrian Institute of Technology —Wien, W
- Doktorat
- Master
Field Service Engineer (w/m/d)
Hitachi Rail —Guntramsdorf, NÖ
- Vollzeit
7 Tage
Field Service Engineer (w/m/d)
Hitachi —Guntramsdorf, NÖ
- Vollzeit
(Senior) AI Solutions & Enablement Engineer (f/m/d)
Axpo —Baden, NÖ
- Vollzeit
- Homeoffice
- Master
- Bachelor
Senior Data Scientist
Zühlke —Wien, W
- Vollzeit
- Homeoffice
- Doktorat
- Master
Pack Test Engineer - Homologation & Abuse (m/w/d)
Samsung SDI Battery Systems GmbH —Kalsdorf bei Graz, ST
- Vollzeit
Technical Sales Engineer
Mercury Hampton Ltd —Salzburg
- Vollzeit
Direkt bewerben
Capital Sales Specialist (m/f/d) – Cranial/Spinal Solutions
Medtronic —Wien, W
- Vollzeit
Electrical Commissioning Engineer
Salute Inc. —Wien, W
Direkt bewerben
Lead Test Engineer (f/m/d) – Transformer Services Center Linz
Siemens Energy —Linz, OÖ
- Vollzeit
- Homeoffice
- Bachelor
Electrical Engineer
Scientific Research Corporation —Wien, W
- Vollzeit
- Bachelor
13 Tage

Ich möchte aktuelle Job-E-Mails für Stellen als field service engineer erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

IT Support Engineer

Institute of Science and Technology Austria (ISTA)
Wien, W

Jetzt bewerben

Details zur Stelle

Vollzeit

Vollständige Stellenbeschreibung

Full Time (40 h/w)
Klosterneuburg near Vienna, Austria / Home Office possible
€ 42,000* gross/year

Your Responsibilities

Excellent research needs state-of-the-art IT infrastructure and innovative digital services. With a team of about 50 experts, we will redesign the Institute's digital landscape over the next few years and implement an ambitious digital transformation programme to facilitate the rapid growth of the Institute. As part of our strategy, we are planning to put an emphasis on a smooth user experience and great customer service.
As part of our IT Support team, you will be a subject matter expert, the face to our users, and play a crucial role in consulting our researchers as well as finding customised solutions for their individual needs. Your responsibilities include:

Serve as first point of contact for service requests and IT-related incidents via ticketing, phone, email, remote desktop, or on-site
Ensure fast response by categorising, prioritising, dispatching, and following up on service requests and incidents to ensure SLA compliance
Provide hands-on support for IT infrastructure and digital services including desktops, laptops, mobile devices, peripherals, software, cloud services, and network connectivity
Plan and implement customised IT solutions, particularly for researchers and research equipment, based on existing IT infrastructure and services
Support onboarding and offboarding of ISTA employees including device enrolment, software deployment, account setup, and secure decommissioning
Identify recurring issues, ensure adequate documentation, and maintain knowledge base articles
Identify gaps in process efficiency, propose and drive improvements, and follow IT support practices according to ITIL

Your Profile

Several years of experience in end-user IT support and a proven track-record in complex IT environments
A deep understanding of IT system architecture, various operating systems, and IT infrastructure components
Proficiency in Windows environments and good working knowledge of IT infrastructure including networks and printing
Good experience with Linux or macOS
Experience with scripting languages such as PowerShell, Python, or Bash is an advantage
In-depth understanding of support-related service management processes based on ITIL and experience in working with ITSM tools
Strong user orientation, good communication skills and ability to translate technical solutions to an excellent end-user experience
Ability to work independently, prioritise tasks, and maintain high-quality service
Proactive, solution-driven mindset with the ability to balance daily operations and a focus on continuous improvements
Proficiency in English, good working knowledge of German is a plus

ISTA is growing. Grow with us!

Institute of Science and Technology Austria (ISTA) is a constantly growing international institute for conducting world-class research in mathematics, computer science, life sciences & physical sciences. We strive to recruit passionate professionals from across the world over all fields who strive to support our goal of excellent research. Located within a beautiful campus on the outskirts of Vienna, we offer multiple opportunities for personal growth in a stable working environment.

ISTA promotes a diverse and inclusive working environment and is committed to the principle of equal employment opportunity for all applicants, free of discrimination. All employment decisions at ISTA are based on job requirements, qualifications, merit and organizational needs. We strongly encourage individuals from underrepresented groups to apply.

Your benefits

Education & training

Cafeteria

Childcare

Free shuttle bus

Multiple health offers

Pension insurance

This position comes with possible overpayment depending on education, qualification and work experience. For more information on how ISTA processes your personal data, please refer to www.ista.ac.at/data-protection.

Your Contacts

Susanne Zyla

Recruiting and Dual Career

+43 2243 9000 2368

[email protected]

Jetzt bewerben

Erweiterte Suche

field service engineer Jobs

IT Support Engineer

VIE - Methods & Tools Junior Engineer

Desktop Support Engineer (Full Time)

Staff Product Manager - Mobile - 100% Remote - EMEA

Backend Engineer

Simulation Engineer - CFD

Senior Staff Engineer System Application Robotics (f/m/div)

Supplier Quality Assurance Engineer (all genders)

DevOps Engineer

AI Innovation & Solution Engineer (f/m/d)

Field Service Engineer (w/m/d)

Field Service Engineer (w/m/d)

(Senior) AI Solutions & Enablement Engineer (f/m/d)

Senior Data Scientist

Pack Test Engineer - Homologation & Abuse (m/w/d)

Technical Sales Engineer

Capital Sales Specialist (m/f/d) – Cranial/Spinal Solutions

Electrical Commissioning Engineer

Lead Test Engineer (f/m/d) – Transformer Services Center Linz

Electrical Engineer

Ich möchte aktuelle Job-E-Mails für Stellen als field service engineer erhalten

Related Searches

Weitere Job-Standorte erkunden

Your Responsibilities

Your Profile

ISTA is growing. Grow with us!

Your benefits

Your Contacts

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt