20 beste Stellen als head internal in wien – aktuell auf Personalsuche

Sofia combines city life with a relaxed lifestyle. Enjoy a coffee downtown in the morning and head to the mountains after work. The city offers affordable living, great food, and a mix of warm summers and snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn.

Join our client’s team as a German-speaking Customer Support Agent and become part of an international customer service team supporting one of the world’s leading global brands.

What You’ll Do

Support customers and assist them with their questions and requests
Communicate with customers via phone, email and chat
Provide friendly, professional and efficient customer service
Understand customer needs and find the best possible solutions
Follow internal processes and guidelines when handling customer requests
Make sure customers receive a positive experience throughout their interaction
Work closely with your team and share information and feedback
Take part in training to continuously improve your knowledge and customer service skills

Requirements

What You’ll Need

Fluency in German and English
Good communication and interpersonal skills
A customer-focused and helpful attitude
Good listening and problem-solving skills
Ability to work independently as well as part of a team
Willingness to learn and adapt to new processes
A positive attitude and a calm approach when dealing with customers

No previous Customer Support experience is required! Full training will be provided to help you get started and feel confident in your role.

Benefits

What’s in It for You?

Relocation support – including travel costs, hotel accommodation, rental assistance and help finding long-term housing
Fully paid training
Stable employment and long-term career opportunities
Attractive salary package
Private health insurance
50+ employee benefits and perks
International and supportive working environment

At our client’s company, you’ll be joining an international team where people, development and a positive work environment are important.

If you’re looking for an opportunity to work abroad, gain international experience and start a new chapter in Sofia, we’d love to hear from you!

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