Technical Support Engineer
BYD Europe —Wien, W
- Bachelor
12 Tage
Senior Full Stack Engineer (f/m/d)
Adverity —Wien, W
- Vollzeit
- Master
Direkt bewerben
IoT Software Engineer
DL Remote —Wien, W
- Homeoffice
5 Tage
Senior Data & Analytics Engineer (Europe, 100% remote)
LimeFlight —Wien, W
- Vollzeit
- Homeoffice
- Bachelor
Direkt bewerben
Business Development Account Manager for E-commerce - Qualcomm, flexible on location within Europe/Remote
Qualcomm —Wien, W
- Homeoffice
- Doktorat
- Master
- Hochschulreife
Software Engineer, ML Platform
nyra health —Wien, W
- Vollzeit
- Bachelor
Researcher, Post Training
nyra health —Wien, W
- Vollzeit
- Doktorat
- Master
- Bachelor
DevOps Engineer
Ketryx —Wien, W
- Vollzeit
Direkt bewerben
Electrical Hardware Engineer (m/f/d)
ANGEHEUERT GmbH Personalberatung —Wien, W
- Homeoffice
Direkt bewerben
10 Tage
Software Quality Assurance Engineer(P3)
International Atomic Energy Agency —Wien, W
- Bachelor
14 Tage
Senior Software Engineer, Windows/Desktop Applications - Vienna, Austria
Speechify —Wien, W
- Homeoffice
- Doktorat
14 Tage
Senior Fullstack Engineer (w/m/d)
Flinn —Wien, W
- Vollzeit
Direkt bewerben
Network and Security Engineer
Kyndryl —Wien, W
- Vollzeit
Senior Software Engineer – AI-Augmented Engineering (m/f/d)
viesure innovation center GmbH —Wien, W
- Vollzeit
- Master
AI Innovation & Solution Engineer (f/m/d)
Austrian Institute of Technology —Wien, W
- Doktorat
- Master
Engineering Manager
fiskaly —Wien, W
- Vollzeit
- Master
Direkt bewerben
7 Tage
Senior Power Systems Engineer
IONATE —Wien, W
- Vollzeit
- Homeoffice
Direkt bewerben
Software Engineer, CV
Snapchat —Wien, W
- Vollzeit
- Bachelor
Maintenance Technician
Blueground —Wien, W
- Wochenendarbeit möglich
Direkt bewerben
Full Stack Software Engineer
Ketryx —Wien, W
- Vollzeit
- Homeoffice
Direkt bewerben

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in wien w erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

technical support engineer jobs near wien w

Technical Support Engineer

BYD Europe -
Wien, W

Jetzt bewerben

Details zur Stelle

Festanstellung
vor 12 Tagen

Qualifikationen

Bachelor

Vollständige Stellenbeschreibung

Key Responsibilities

Independently support residential PV, hybrid inverters, home energy storage batteries, backup systems, smart meters and communication devices.
Provide L1/L2 support to installers, distributors and service partners through phone, email, remote platforms, the ticketing system and on-site visits when required.
Collect fault codes, logs, operating curves, parameters, photographs and field data to distinguish installation, configuration, communication and product causes.
Escalate complex, critical or systemic issues to HQ/L3 with complete evidence and track containment, root cause, corrective action and final closure.
Deliver German-language product, commissioning and troubleshooting training; support launches, pilots and key projects.
Convert recurring issues into FAQs, troubleshooting guides, knowledge-base articles and training materials.
Collaborate with China HQ, European teams, R&D, Product, Quality, Sales, Spare Parts and Logistics to close issues on time.

Qualifications

Bachelor’s degree in Electrical Engineering, Electronics, Energy, Automation, Renewable Energy or a related discipline; equivalent vocational education and strong practical experience will also be considered.
At least 3 years of technical support, commissioning or after-sales experience with PV inverters, residential energy storage or related renewable-energy equipment.
Ability to diagnose inverter, battery/BMS, smart meter/CT, backup, app/cloud and communication issues independently.
Sound understanding of PV strings, MPPT, three-phase systems, grid-connected/off-grid operation, time-of-use operation and electrical safety.
Working knowledge of IP, DHCP, DNS, Wi-Fi/LAN, RS485 and Modbus.
Native or professional German and English at B2 or above.
Valid authorization to work in Austria, a valid driving licence and willingness to travel.
Strong customer communication, training, technical writing and cross-cultural collaboration skills.

Preferred

Knowledge of the Austrian PV/ESS market, installer ecosystem and relevant grid requirements.
Experience with C&I storage, EV charging, heat pumps, smart-home systems or third-party EMS integration.

Jetzt bewerben

Erweiterte Suche

technical support engineer Jobs in wien w

Technical Support Engineer

Senior Full Stack Engineer (f/m/d)

IoT Software Engineer

Senior Data & Analytics Engineer (Europe, 100% remote)

Business Development Account Manager for E-commerce - Qualcomm, flexible on location within Europe/Remote

Software Engineer, ML Platform

Researcher, Post Training

DevOps Engineer

Electrical Hardware Engineer (m/f/d)

Software Quality Assurance Engineer(P3)

Senior Software Engineer, Windows/Desktop Applications - Vienna, Austria

Senior Fullstack Engineer (w/m/d)

Network and Security Engineer

Senior Software Engineer – AI-Augmented Engineering (m/f/d)

AI Innovation & Solution Engineer (f/m/d)

Engineering Manager

Senior Power Systems Engineer

Software Engineer, CV

Maintenance Technician

Full Stack Software Engineer

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in wien w erhalten

Related Searches

Weitere Job-Standorte erkunden

Key Responsibilities

Qualifications

Preferred

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt