Senior Customer Relationship & Success Manager (w/m/d)
Flinn —Wien, W
- Vollzeit
Direkt bewerben
Contract Negotiator - Austria
IQVIA —Wien, W
- Vollzeit
- Homeoffice
- Bachelor
16 Std.
Contract Negotiator - Switzerland
IQVIA —Wien, W
- Vollzeit
- Homeoffice
- Bachelor
17 Std.
Account Manager – Cell and Molecular Research (CMR) in Austria M/F/D
Agilent Technologies Oesterreich GmbH —Wien, W
- Vollzeit
- Homeoffice
- Doktorat
- Master
- Bachelor
(Associate) Product Manager (w/m/d)
Flinn —Wien, W
- Vollzeit
Direkt bewerben
Senior / Lead Consultant (m/f/d) - SAP Payment Central
SAP Fioneer —Wien, W
- Vollzeit
- Homeoffice
Direkt bewerben
Senior Account Manager, Partner Success
Bitpanda —Wien, W
SAP Senior/Lead Consultant Service & FSM (all genders)
CNT Management Consulting AG —Wien, W
CRM Developer (Dynamics 365)
Qualysoft —Wien, W
Direkt bewerben
Senior Account Manager (m/f/x)
Jaggaer —Wien, W
Digital Expert
Qualysoft —Wien, W
Direkt bewerben
Product Assurance Engineer (all genders)
Quantum Technology Laboratories GmbH —Wien, W
- Vollzeit
- Master
- Bachelor
Direkt bewerben
Technical Sales Engineer (f/m/d)
Zelisko —Mödling, NÖ

Related jobs to explore

Based on your search for german customer support remote

Contract Negotiator - Austria
IQVIA —Wien, W
May take a proactive role in developing long standing relationships with preferred IQVIA clients/customers. Develop Coordinate the development of investigator…
16 Std.
Senior Customer Relationship & Success Manager (w/m/d)
Flinn —Wien, W
Prioritise with key customers to ensure satisfaction and surface actionable insights for product development. Enjoy flexible working hours, remote flexibility,…
Direkt bewerben

Ich möchte aktuelle Job-E-Mails für Stellen als german customer support remote in wien, w erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

german customer support remote jobs near wien, w

Senior Customer Relationship & Success Manager (w/m/d)

Flinn
Wien, W

Direkt bewerben

Details zur Stelle

Vollzeit

Vollständige Stellenbeschreibung

Why Flinn?

We are building a truly exceptional culture: While many companies claim to have a great culture, we invite you to discover what truly sets ours apart. Visit our career page, speak with our team, listen to our founders’ podcast, or experience our culture first-hand during the interview process.
Make a Meaningful Impact: Your work at Flinn contributes directly to solutions that improve people’s health and lives by making high-quality health products accessible for everyone.
Experienced, well-funded, highly professional: As well-funded startup veterans, we know how to sustain long-term business health and success, ensuring an environment for continuous personal growth.

What’s in it for you?

Join a fast-growing, well-funded European startup backed by experienced founders and investors.
Be part of a mission-driven health-tech company whose work directly improves people’s lives.
Take end-to-end ownership of core operational processes that keep the company running.
Play a key role in scaling Flinn, shaping how operations work as we grow.
Work in a high-trust, low-ego environment with autonomy and clear ownership.
Enjoy flexible working hours, remote flexibility, and regular team time in Vienna.
Work in a net-zero company where all unavoidable CO₂ emissions are compensated with carefully selected, high-quality removal certificates.
Receive one of the most employee-friendly equity packages, including fair vesting terms and profit-sharing opportunities.
Grow in a professional, high-standard environment that supports long-term personal and career development.

Your Contributions to Our Journey:

Own a portfolio of strategic accounts in the European region - driving adoption, retention, and expansion
Lead annual business reviews and success planning with stakeholders from end users to C-level
Identify upsell and cross-sell opportunities, partnering with the AE team to drive them forward, with ownership over customer satisfaction, usage, and retention metrics
Refine and drive efficiency of our onboarding processes while maintaining an excellent customer experience, and systematically drive user adoption through automation
Prioritise with key customers to ensure satisfaction and surface actionable insights for product development
Grow into a lead role of the Customer Solutions team: driving best practices, coaching the team, managing escalations, and identifying product development needs, while continuing to operate as a strong IC

What You Need to Be Successful:

Must-Have

5+ years in Customer Success, Account Management or Sales in a B2B SaaS environment
Proven track record of managing accounts and driving net revenue retention growth through renewals, upsells, and cross-sells
Strong consultative skills. You listen well, understand what customers actually need, and connect that to outcomes
Experience in an account management or hybrid Customer Success / Solution Engineering role with real commercial responsibility
Someone who genuinely enjoys being a hands-on IC and energised by staying close to the customer process you're helping to shape and impro
Strong communication skills in English and ideally fluency in German.

Strong Plus

Experience in MedTech, digital health, or regulated healthcare
Background in a Series A–C SaaS company; you know what scaling fast actually feels like
You've led a team before
Experience with enterprise customers across the DACH region

At this stage of our company, we can only accept applications from people who are based in Europe with either European citizenship, an active working visa or being self-employed and joining us as a full-time contractor (Except for US-based roles).

We strive to remove barriers, eliminate discrimination, and ensure equal opportunity through our transparent recruitment process. We are open to all groups of people without regard to age, color, national origin, race, religion, gender, sex, sexual orientation, gender identity and/or expression, marital status or any other legally protected characteristic.

Direkt bewerben

Erweiterte Suche

german customer support remote Jobs in wien, w

Senior Customer Relationship & Success Manager (w/m/d)

Contract Negotiator - Austria

Contract Negotiator - Switzerland

Account Manager – Cell and Molecular Research (CMR) in Austria M/F/D

(Associate) Product Manager (w/m/d)

Senior / Lead Consultant (m/f/d) - SAP Payment Central

Senior Account Manager, Partner Success

SAP Senior/Lead Consultant Service & FSM (all genders)

CRM Developer (Dynamics 365)

Senior Account Manager (m/f/x)

Digital Expert

Product Assurance Engineer (all genders)

Technical Sales Engineer (f/m/d)

Related jobs to explore

Ich möchte aktuelle Job-E-Mails für Stellen als german customer support remote in wien, w erhalten

Related Searches

Weitere Job-Standorte erkunden

Why Flinn?

What’s in it for you?

Your Contributions to Our Journey:

What You Need to Be Successful:

Must-Have

Strong Plus

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt