20 beste Stellen als customer service specialist in wien, w – aktuell auf Personalsuche

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Senior Solution Manager (m/w/d) eHealth Platforms

Location: Hybrid Role in Vienna, 20% travel

You will translate complex customer requirements into tailored eHealth solution concepts, connecting clinical workflows, data platforms, and interoperable systems. Acting as a key interface between customers, sales, and technical teams, you will shape solution architectures, drive proposal development, and contribute to strategic healthcare initiatives.

Your Responsibilities:

Translate customer requirements, RFI/RFPs, and clinical use cases into tailored eHealth solution concepts
Develop high-quality proposals, solution architectures, and technical documentation across functional and technical domains
Map requirements to the existing portfolio and define extensions via partner solutions where needed
Act as a cross-functional consultant, aligning Sales, Product, Pre-Sales, Service, and partners to deliver scalable, customer-centric solutions
Design and validate solution architectures for interoperable healthcare ecosystems (e.g. platforms, portals, cross-site data integration)
Facilitate customer workshops and presentations, ensuring alignment with clinical workflows, technical feasibility, and long-term value

Your Profile:

Degree in Healthcare IT, Medical Informatics, Health Management, Computer Science, or a related field
Several years of experience in Healthcare IT (e.g. Solution Consulting, Solution Design, IT Architecture, or Product-related roles)
Strong understanding of clinical and administrative workflows, ideally in radiology, imaging, or adjacent domains
Experience with healthcare system landscapes (e.g. PACS, RIS, HIS/KIS, data platforms, portals, telemedicine solutions)
Solid knowledge of interoperability standards (e.g. DICOM, HL7, FHIR, IHE)
Ability to structure complex requirements and translate them into clear, scalable solution designs
Strong communication and stakeholder management skills, including interaction with senior stakeholders
Comfortable working in a matrix organization and acting independently

What else do I need to know?

The min gross annual salary for this position is at least 60.000,00 EUR. Depending on education and experience, overpayment is possible.

Who we are:

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Check our Careers Site at https://www.siemens-healthineers.com/de/career

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alerts that will keep you posted about new opportunities.

To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

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