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Customer Service Technical Support

Laerdal Medical -
Wien, W

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 9 Tagen

Vollständige Stellenbeschreibung

Make an impact with Laerdal!

Make a difference with Laerdal where immersive technology transforms healthcare quality and education across the globe. With over 2,200 colleagues, join a team where collaboration and engagement are prioritized in helping save one million more lives, every year, by 2030.

About the role

We are looking to fill the position of customer support to assist our team in the customer support department of our premature and newborn simulators.

(Full-time position, 38.5 hours/week; 6-month employment contract with the option of extension; Location: Lehárgasse 1/5, 1060 Vienna)

Key Responsibilities include:

Communication with our international customers and independent problem solving via remote access to systems worldwide
1st and 2nd level support via email and telephone
Ticket processing and tracking
Commissioning and maintenance of customer systems at the company location in Vienna, as well as occasionally at customer sites (international
Documenting problem cases and assisting in the improvement and further development of the software

What we are looking for
• Education and training in the IT field (HTL or comparable technical training)

Basic knowledge of network infrastructure
High level of service and customer orientation
Professional demeanour and polite manners
Enjoy working independently and analytical thinking
Excellent written and spoken German
Very good written and spoken English, other foreign languages an advantage
High sense of responsibility

What we offer:

Innovative, international working environment
Varied and challenging range of tasks, contribution to our mission
Opportunities for personal and professional growth
Flexibel working hours

For questions about the position, please contact Michael Haller, at [email protected]

Ready to apply?
Please register your application by 04.09.2026

Jetzt bewerben

Erweiterte Suche

customer support remote Jobs in wien

Customer Service Technical Support

AI Engineer

Product Owner Image Viewing Applications

Senior Specialist, Copywriting

Key Account Manager

Sales Manager - German Speaker

Marketing Consultant (w/m/d)

Digital Expert

Senior Mobility Specialist - Immigration Lawyer

Strategic Value & Access Manager

Expert, Treasury ALM

Technical Support Specialist – Network Protection (m/w/d)

Software Engineer, Rust & Python (Asset Pricing & Hedging)

Cyber Security Engineer, Elastic (Security Operations)

System Engineer for Optical Ground Stations (all genders)

Salesforce Project Manager:in (w/m/d)

Software Engineer, Java (Digital Asset Systems)

Lending Solutions Expert (f/d/m)

Product Assurance Engineer (all genders)

Sales Engineer - German Speaking

Ich möchte aktuelle Job-E-Mails für Stellen als customer support remote in wien erhalten

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