20 beste Stellen als knowledge management specialist in schwechat, n – aktuell auf Personalsuche

Key Account Manager
Planet —Wien, W
- Vollzeit
Senior ICT Risk Manager – Independent Second Line - Vienna, Austria
Western Union —Wien, W
- Vollzeit
- Bachelor
POS2617: IT Application Specialist
IMBA – Institut für Molekulare Biotechnologie GmbH —Wien, W
- Master
3 Tage
Investment Controlling & Reporting Manager
Allocator One Group —Wien, W
- Homeoffice
Direkt bewerben
Project Manager - BIG BLUE MARBLE Labs, all genders
ORS Gruppe —Wien, W
- Vollzeit
- Homeoffice
- Master
5 Tage
SAP SuccessFactors Application Manager állás
Bluebird International Zrt. —Wien, W
- Homeoffice
International Tax Manager
Allocator One Group —Wien, W
- Homeoffice
Direkt bewerben
Talent Manager
WAD —Wien, W
Direkt bewerben
Solution Specialist Payments
AT10 Global Blue Austria GmbH —Wien, W
Direkt bewerben
3 Tage
Firmware Engineer
TechBiz Global GmbH —Wien, W
- Vollzeit
- Bachelor
Direkt bewerben
Senior eCommerce Marketplace Manager (m/w/d)
woom Bikes —Wien, W
- Vollzeit
Direkt bewerben
PHP Developer (f/m/d)
Herold —Wien, W
- Homeoffice
6 Tage
Software Quality Assurance Engineer(P3)
International Atomic Energy Agency —Wien, W
- Bachelor
11 Tage
Commercial Account Executive, CEE
ServiceNow —Wien, W
- Vollzeit
Direkt bewerben
Student (m/f/x) Project/Program Purchasing
Magna International —Traiskirchen, NÖ
- Homeoffice
Direkt bewerben
6 Tage
Apprentices
SECURIKETT —Münchendorf, NÖ
M&A – Associate (f/m/x)
MP Corporate Finance GmbH —Wien, W
- Master
Equipment Security Engineer(P3)
International Atomic Energy Agency —Wien, W
- Bachelor
Investment Manager
Allocator One Group —Wien, W
- Vollzeit
Direkt bewerben
Senior Product Engineer
9amHealth —Wien, W
- Vollzeit

Ich möchte aktuelle Job-E-Mails für Stellen als knowledge management specialist in schwechat, n erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

knowledge management specialist jobs near schwechat, n

Jobs als PHP Developer in Wien, W

Jobs als Account Executive in Wien, W

Jobs als Investment Manager in Wien, W

Jobs als E-commerce Manager in Wien, W

Jobs als Marketing Manager Pharma in Wien

Jobs als Operations Manager in Wien, W

Jobs als Regionalleiter, Gebietsleiter, Bezirksleiter, District Manager in Salzburg

Jobs als Asset Manager in Wien, W

Jobs als Application Engineer M W D in Linz, OÖ

Jobs als Merz Aesthetics Quality Regulatory Affairs Specialist in Wien

Jobs als Php Developer in Graz, ST

Jobs als Php Developer in Salzburg

Jobs als C++ Developer in Wien, W

Jobs als Teilzeit Software Developer in Wien

Jobs als C++ Developer in Brunn Am Gebirge, NÖ

Jobs als Regional Manager in Wien, W

Jobs als Project Management Office in Wien

Jobs als Software Test Engineer in Wien, W

Jobs als Junior Engineer in Wien

Jobs als Junior Cloud Engineer in Wien

Key Account Manager

Planet -
Wien, W

Jetzt bewerben

Details zur Stelle

Vollzeit

Vollständige Stellenbeschreibung

locations

Vienna - Austria

Paris HQ - France

Munich - Germany

Madrid Office - Spain

time type

Full time

posted on

Posted 30+ Days Ago

job requisition id

JR11799

About us

Planet is a leading technology company transforming payments by putting customer experience first.

We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview

The primary objective of the Key Account Manager team is to build and maintain relationships, leading to improved customer lifespan and value. The Key Account Manager will be responsible for the growth, retention and overall satisfaction of their assigned customers.

What you will do:

Commercial focus: involving activities such as identifying upsell opportunities, negotiating contracts, and meeting booking quotas. This commercial aspect ensures revenue growth and profitability. They will partner directly with the peer teams on Cross sell activities.
Customer account management: Take ownership of customer satisfaction within assigned base, including but not limited to: conducting remote or in-person business reviews; coordinating customer meetings with Planet's specialist teams; handling and resolving customer escalations and providing support where necessary.
Strategic account planning: Prepare account plans for each customer, outlining the customer's objectives and pain points, potential commercial opportunities, and a timeline for achieving goals.
Contract renewals and repricing: Coordinate customer contract renewals and negotiation to maximise customer retention.
Upselling of Planet products: Actively upsell products and services to assigned customer base, and identify opportunities to cross-sell new Planet products. Work closely with internal teams to ensure customers are live and transacting within agreed timeframes.
Customer performance tracking: Monitor customer data to track performance, identifying any churn, changes or discrepancies and coordinating appropriate resolution strategy. Monitor revenue ramp of new accounts/products/services against forecasted revenue and troubleshoot to optimise results.
Sharing best practices: Keep up to date with industry trends including compliance, product knowledge and best practices through research as well as Training & Development programs organised by Planet.
Collaboration: collaborate closely with cross-functional teams, including Support and other Ops teams, Pre-sales, Solution, Implementation, Finance, Marketing, and Executive Sponsors. Their role is to facilitate communication and alignment across these departments to solve potential issues and meet customer demands effectively.
Customer Advocacy: clearly articulate customers' needs and pain points, and use this information to work with Planet internal teams to improve both service and products.

Who you are:

Commercial experience, ideally within an account management role. Relevant courses / training desired but not required.
Experience in the payments or Tax-Free industry is highly valued. This includes knowledge of payment processing, financial technologies (FinTech), regulatory frameworks, and understanding the dynamics of the global payments ecosystem.
Strong communication, presentation, account management, and problem-solving skills.
Keen interest in account management and fostering customer loyalty.
Passion for Planet's values and culture; you represent our organization to our customers.

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Jetzt bewerben

Erweiterte Suche

knowledge management specialist Jobs in schwechat, n

Key Account Manager

Senior ICT Risk Manager – Independent Second Line - Vienna, Austria

POS2617: IT Application Specialist

Investment Controlling & Reporting Manager

Project Manager - BIG BLUE MARBLE Labs, all genders

SAP SuccessFactors Application Manager állás

International Tax Manager

Talent Manager

Solution Specialist Payments

Firmware Engineer

Senior eCommerce Marketplace Manager (m/w/d)

PHP Developer (f/m/d)

Software Quality Assurance Engineer(P3)

Commercial Account Executive, CEE

Student (m/f/x) Project/Program Purchasing

Apprentices

M&A – Associate (f/m/x)

Equipment Security Engineer(P3)

Investment Manager

Senior Product Engineer

Ich möchte aktuelle Job-E-Mails für Stellen als knowledge management specialist in schwechat, n erhalten

Related Searches

Weitere Job-Standorte erkunden

About Us

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt