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Customer Care Internship

Eversports
Wien, W

Direkt bewerben

Details zur Stelle

Vollzeit | Praktikum
vor 15 Stunden

Vollständige Stellenbeschreibung

Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen".

For more insight into our history, incredible team and products, check out our "About Us" page on our website!

Overview

As a cross-functional support intern at Eversports, you will act as a flexible resource across multiple teams, helping us clear specific backlogs and handle recurring operational tasks that keep our core processes running smoothly. Rather than sitting within a single team, you'll move between areas based on where support is needed most, gaining hands-on exposure to how Activation, Retention, and Finance Ops work together.

This is a hands-on, learning-focused role where you'll gain practical experience across multiple functions, develop strong operational and problem-solving skills, and contribute directly to our mission to "Make Sports Happen", all while giving our teams the extra capacity they need to stay on top of specific, recurring tasks.

Working hours: Full-time (30-35 hours per week with every second Friday off!)

Location: Vienna, Austria

Your Tasks

Work through the customer import backlog for our Activation team, ensuring new accounts are set up accurately and efficiently
Own MFA research requests and other recurring, straightforward requests for our Retention team, keeping response times short and quality high
Handle invoice corrections for Finance Ops, helping keep our billing processes accurate and running smoothly
Jump into meaningful projects across teams that help us work smarter and contribute to the growth and impact of Eversports

Your Profile

You're currently enrolled at a university as a full-time student
Fluent in German and English (spoken and written)
Strong communication skills and genuine motivation to be part of the Eversports team
Reliability, trustworthiness, and high attention to detail
Hands-on, proactive mindset with a willingness to learn
Positive and team-oriented attitude, comfortable following processes while contributing ideas

What's in it for you?

Work smarter, not longer: our full-time week is 35 hours, and one day off every second week
Work in the office located in the heart of one of most liveable cities, that waits for you to bring out the best of it
Stay active with the Eversports sports package
Take time to explore what inspires you during our quarterly "Day to Explore"
Work with modern equipment - every team member gets a MacBook to perform at their best
Join our regular sports sessions, team activities, and events - we work hard, but we also play
Be part of a passionate, international, and sporty team that believes work should feel meaningful and fun!

At Eversports, we believe in transparency, so here is the fine print: for the current position we will offer a yearly gross salary of EUR 16,240 (based on a full-time basis of 35h)

At Eversports we acknowledge and value the strength in diversity which is why we have 100+ employees from over 20 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation.

We look forward to hearing from you!

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