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Provide a warm, professional welcome and ensure guests feel valued throughout their dining experience
Offer expert recommendations on menu items, wine pairings, and specialities
Anticipate guest needs and personalise service to exceed expectations
Set up and maintain the station according to hotel standards
Coordinate with Commis and Demi Chef de Rang to ensure smooth service flow
Take orders accurately and communicate effectively with the kitchen and bar
Collaborate with kitchen and sommelier teams to ensure seamless service flow

Your Profile:

Previous experience in a similar role within a 5-star or luxury hospitality environment
Exceptional interpersonal and communication skills
Passion for delivering exceptional guest experiences
Ability to work under pressure in a fast-paced environment
Strong team spirit and positive, professional attitude

What we offer:

Talent development, training and further education, and support for junior staff
Employee benefits within the Rosewood Hotel Group
Employee benefits within Erste Group Bank AG
Further discounts and benefits for employees
Varied, healthy meals in the staff restaurant
High-quality uniforms including free cleaning
Explicit appreciation of employees including fun and celebrations
Employee gifts and recognition
Excellent public transport accessibility

The minimum gross wage under the collective agreement for the hotel and hospitality sector is €2,263 based on full-time employment. In practice, a higher wage in line with market rates is paid for this role, depending on your qualifications and professional experience.

About Us

Rosewood Vienna opened in July 2022 as the brand’s fifth property in Europe. Housed in an historic 19th century building which was the former headquarters for Erste Group Bank AG, Rosewood Vienna is ideally situated on Petersplatz, one of the most famous squares in Vienna’s Old Town. Located just steps away from the city’s most luxurious shopping and dining and its most famous historical sites, Rosewood Vienna serves as an unsurpassed gateway to one of Europe’s most charming destinations. Rosewood Vienna combines the best of European architecture and design with a refined yet modern style. The hotel offers 99 spacious guestrooms and suites, all of which will feature separate spaces for entertainment and relaxation. The contemporary accommodations merges the past and present through a thoughtful combination of elegant textural and artistic elements and the latest technological features. The project’s design was overseen by A2K Architects and BEHF Corporate Architects in Austria and the London-based Alexander Waterworth Interiors firm. The property features a variety of dining and entertainment options, including a rooftop bar with exceptional views of the city and an intimate restaurant in a garden setting serving European cuisine and carefully crafted beverages appealing to guests and locals alike. Rosewood Vienna also features Sense, A Rosewood Spa, which serves as a private sanctuary for relaxation away from the busy sights and sounds of the city. Additionally, the hotel includes meetings and events spaces to allow for a variety of private gatherings and conferences.

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