13 beste Stellen als customer support remote in wien – aktuell auf Personalsuche

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Quantum Technology Laboratories GmbH —Wien, W
- Vollzeit
- Master
- Bachelor
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customer support remote jobs near wien

Cyber Security Engineer, Elastic (Security Operations)

Bitpanda -
Wien, W

Jetzt bewerben

Details zur Stelle

Vollständige Stellenbeschreibung

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your mission

Security is fundamental to the trust millions of customers place in Bitpanda every day. As an Cyber Security Engineer, you'll help protect our platform by detecting threats, responding to incidents and continuously improving the security of our cloud-native environment. Working alongside experienced security engineers, you'll build detections, automate repetitive tasks and investigate security events that help keep our infrastructure, applications and customers safe.

What you'll do

Build and improve detections. Develop, test and tune detection rules in Elastic Security (ES|QL/KQL), helping improve detection coverage, reduce false positives and ensure meaningful threats are identified quickly.
Investigate security events and hunt for threats. Respond to security alerts, participate in incident response, perform proactive threat hunting across AWS, Elastic and Datadog, and contribute to improving investigation and response processes.
Automate security operations. Build scripts, API integrations and SOAR workflows that reduce manual effort, improve investigation quality and help the Security team operate more efficiently.
Help secure our cloud platform. Monitor AWS security events, investigate suspicious activity, contribute to system hardening and security tooling improvements, and support initiatives that strengthen Bitpanda's overall security posture.
Contribute to a strong security culture. Work closely with engineers across the business, support compliance activities including ISO 27001, PCI DSS and DORA, and help promote security best practices throughout the organisation.
Keep millions of users safe, no matter the time of day. As part of this commitment, you'll participate in a weekly rotating on-call schedule alongside the rest of the team.

Who you are

You have 2–4 years of experience in information security, security engineering or security operations, with exposure to incident response, SIEM, threat hunting or cloud security.
You enjoy solving technical security problems and have experience writing scripts or automating workflows using APIs or security tooling.
You have a solid understanding of AWS or another major cloud platform, networking fundamentals, system hardening and security monitoring. Experience with Elastic Security, ES|QL or KQL is a big plus!
You're curious, proactive and eager to learn, taking ownership of your work while seeking opportunities to improve both security and operational efficiency.
You're passionate about keeping millions of users safe, no matter the time of day; This role has on call responsibilities that rotate through the team on a weekly basis.

What's in it for you

Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda's pay-for-impact policy, including participation in our stock option plan.
Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
Time to recharge – On top of your standard annual leave, Prioritise your wellbeing with 3 additional days of paid time off to rest, reset, and recharge, available once you've been with us for 6 months.
Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy's library of online courses at your own pace.
Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long.
Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration

.…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Above all, you will have the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

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Erweiterte Suche

customer support remote Jobs in wien

Cyber Security Engineer, Elastic (Security Operations)

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Senior Cyber Security Engineer, Elastic (Security Operations)

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Software Engineer, iOS Core Product - Vienna, Austria

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Cloud Kafka Engineer

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Who we are

What's in it for you

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

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