5 beste Stellen als software support engineer in wien, w – aktuell auf Personalsuche

At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a global leader in semiconductor technology. Our cutting-edge mask writers power the world's most advanced chip manufacturing, making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale — driving progress on a global level.

Job Description

Are you passionate about cutting-edge semiconductor technology and want to work in an environment where software meets hardware at the highest level? As part of our software support team at IMS, you will be responsible for deploying and integrating our multi-beam mask writer software in high-tech fabrication plants around the world — directly at the sites of the world's leading chip manufacturers. You will continuously support the automation and optimization of these tasks, drive project ownership, and contribute to improving our tools and processes. If you thrive in hands-on, international environments and enjoy solving complex technical challenges, we want to hear from you.

Your responsibilities:

Deploy and integrate our multi-beam mask writer software at IMS and on customer sites
Prepare tool-specific configurations and perform regular software and configuration upgrades on customer and IMS tools and testbenches
Conduct FAT (factory acceptance tests) including full documentation
Troubleshoot issues by analyzing data, identifying root causes, and proposing solutions
Report troubleshooting activities, observations, test outcomes, and proposed solutions via Jira ticketing system
Provide expert support to onsite engineers
Drive ongoing improvement, automation, and optimization of team tasks
Collaborate closely with R&D engineers and other stakeholders to develop best solutions
Create technical documentation
Take ownership of projects and work independently
Fulfill on-call duties (one weekend every two months)

Qualifications

A technical degree (e.g., computer science, electrical engineering, physics) or at least 3 years of relevant technical experience
Very good knowledge of Linux-based operating systems (understanding of system architectures)
Solid understanding of networking fundamentals
Analytical thinking and the ability to tackle complex challenges
Resilience and the ability to perform well under pressure
Flexibility and willingness to travel a few times per year (up to one month per trip)
A hands-on mentality and customer-oriented thinking
Strong communication skills and a collaborative mindset
A proactive approach and the ability to work independently
Very good spoken and written English
Willingness to work in a clean room environment
Git experience is of advantage
Basic knowledge of Python or other programming languages would be beneficial
Basic data base skills are also a plus

Additional Information

What you can look forward to:

Travel: The chance to travel to international branches and customer sites
Leading Edge & High-Tech: The privilege of working in high-tech fabs at the world's leading chip manufacturers. Gain deep knowledge of our multi-beam mask writer hardware and software architecture through deployments, integration, and troubleshooting.
Career & Development: Exciting opportunities to grow professionally and personally - in an international environment
Team Culture: Dynamic, collegial and open to new ideas - together we are writing the future
Flexibility: Flexible working hours, the option to work from home and workation
Catering: Subsidized canteen, fresh fruit and drinks right in the office
Mobility: Shuttle bus for a comfortable journey, free parking spaces, e-charging stations for cars and motorcycles, bicycle parking spaces with e-bike charging station
Health & well-being: Company doctor and psychologist - support for your health
Bonus program: All employees benefit from our success - together we achieve more
Job bike: Environmentally friendly commuting and staying fit - with us you can lease your bike at a reasonable price
Events & team building: Summer party, business run, cool team events - we celebrate our successes together
Employee discounts: From car washes to wellness days - benefit from many discounts

With us you will receive an attractive annual gross salary from 50.000,- € (plus bonus, KV Metallgewerbe). Depending on your experience, this can also be higher.

No matter where you are from, how you live, what you believe in - we look forward to receiving your application! What counts for us is the person, not the label. That's why we welcome your unique perspective.

We are committed to equal opportunities and want all applications to be assessed with an open mind. You are welcome to remove your personal information such as age, origin etc. from your CV. We don't need a photo either. This way we can concentrate on the essentials: your qualifications and experience!

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