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As seasonal support, you will assist the Louis Vuitton store team in delivering the best experience to our clients during the busy Christmas & New Year period.

In this non-selling role, you will be responsible to facilitate and elevate the client’s journey through the store by animating the in-store welcome and waiting time, effectively determining the client’s needs and offering assistance with directions or information, offering drinks and maintaining displays as well as a strong store appearance and tidiness in general. You will support the sales team with gift wrapping, product search or by being a “runner” between shop floor and stock rooms in case of need, for instance during or after client appointments.

You will partner with the managers and client advisors on duty to set a positive tone for the entire experience a client will have while they are with us and through this you will be essential to bringing the Louis Vuitton Promise to life.

Job responsibilities

ROLE & RESPONSIBILITIES

Welcoming clients with the highest degree of courtesy and professionalism, providing an excellent first impression of our brand to all visitors
Effectively determining client needs and providing direction towards the relevant departments or people inside the store
Supporting the management team on duty in effectively managing and animating waiting time and client flow by using digital wait list tools and ensuring smooth client communication
Serving drinks to clients
Tidying up around the store and maintaining strong visual standards throughout the day
Wrapping and packaging assistance to the sales team
Collaborating with the store team at large to create a seamless client experience in line with the Louis Vuitton Promise and brand standards

Profile

PROFILE

This is a perfect opportunity for anyone looking for a part-time role to enter the luxury industry who has a passion for client service, excellent people skills as well as a strong sense of empathy and agility. The ideal candidate will be an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character as well as a high level of resilience that allows them to thrive in a fast-paced environment. You must be at ease with multi-tasking and comfortable to work with different kinds of IT tools.
Impeccable grooming and communication skills are a requirement, as are fluent English and German. Any additional relevant languages are a plus.
You must have a valid visa and work permit for Austria if not an Austrian/EU citizen.
The ideal candidate must be flexible and available at least 25 hours per week on 3 full days per week, including some (not all) Saturdays. Please only apply if this working pattern is feasible for you for the entire duration of the contract, including the Christmas and New Years week (excluding public holidays where the store is closed).

Additional information

The salary for this position is at least €31.514 gross annually (based on a full-time employment of 38.5 hours per week). Depending on your qualification and experience, a higher overpayment is possible. In addition, we offer a range of attractive benefits:

What we offer:

At Louis Vuitton, you will become part of a company characterized by creativity, savoir-faire, and innovation. You will work in an international and team-oriented environment where diverse talents come together to shape the future of the luxury industry.

In addition to entering the world of exclusivity, you can expect a wide range of attractive benefits.

Your benefits:

Personalized training and development opportunities within the LVMH Group, the world’s leading luxury goods group, to specifically support your professional and personal growth
Attractive employee discounts on Louis Vuitton products, “Family and Friends” discounts on other LVMH Group brands
Referral program with bonuses
Participation in exclusive events in Austria and abroad
Monthly lunch allowance
Beauty services such as hair or manicure appointments
Company pension plan

If this description matches your profile, we look forward to receiving your application. Please note that we only accept online applications.

LOUIS VUITTON
MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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