20 beste Stellen als technical support in wien – aktuell auf Personalsuche

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Technical Support & Solutions Engineer

Automators GmbH
Wien, W

Direkt bewerben

Details zur Stelle

Vollzeit
vor 14 Tagen

Vollständige Stellenbeschreibung

About the role

You join us as a Technical Support & Solutions Engineer, splitting your time between internal technical support and hands-on technical work with our clients. A smaller part of the role keeps our own team running smoothly; the bigger part gets you directly involved in setting up our clients' environments for DataMaker and our other tools.

Job details

Based in our Vienna office, hybrid working arrangement with 3 days per week on-site
Full-time employment with Automators

What you'll do

Internal support (smaller part of the role)

Set up and maintain notebooks/laptops for new and existing team members
Act as the go-to technical support contact for internal tools and everyday IT issues
Own internal admin for technical topics: accounts, access, licenses and similar day-to-day requests

Client-facing technical delivery (bigger part of the role)

Help clients plan and set up the server environment for DataMaker and our other tools
Lead firewall and network conversations with client IT teams to get access and connectivity sorted
Install and configure DataMaker (and related tooling) directly at the client
Troubleshoot technical issues that come up during setup and after go-live
Work closely with our consultants to make sure the technical foundation is solid before a project kicks off

What you bring

Solid, practical IT/technical background: networking basics, server setups, and general troubleshooting
Comfortable leading a technical conversation directly with a client's IT department
A structured, calm approach to problem solving, even under time pressure
Willingness to travel occasionally for on-site client work
Excellent English, spoken and written. German is a plus

Nice to have

Experience with Windows/Linux server administration
Familiarity with firewall/networking concepts (ports, VPNs, proxies)
Prior experience in an internal IT or technical support role
Interest in test automation and QA tooling

Why Automators

You join the team that runs test automation for enterprises like BMW, Porsche and Allianz, three-time Tricentis Partner of the Year. You will be the person who makes sure the technical foundation - inside our team and at our clients - just works.

Are you up to the challenge? We thought so. Send us your CV.

Job Type: Full-time

Work Location: Hybrid remote in Vienna, W

Direkt bewerben

Erweiterte Suche

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IT Desktop Support

(Senior) AI Tech Consultant – Consumer Industries (all genders) – BCG Platinion Vienna, Austria

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