20 beste Stellen als german customer support remote in wien, w – aktuell auf Personalsuche

For a long-term engagement supporting an internal CRM team and operations within an enterprise environment, we are looking for an experienced CRM Solution Architect / Senior Consultant (Dynamics 365). The role combines hands-on consulting with architectural ownership and technical leadership of two CRM Developers. The Solution Architect acts as the main point of contact (SPOC) towards the client and ensures overall solution quality and integration into the existing system landscape.

General Conditions

Start: ASAP

Duration: Long-term

Workload: 100%

Working model: 95% Remote , occasional on-site presence upon agreement

Language: English (german is a plus)

Responsibilities

Act as SPOC for the client’s internal CRM team and business stakeholders

Operational collaboration in CRM implementation and enhancement initiatives

Technical leadership and coordination of two CRM Developers

Architectural design across Microsoft Dynamics 365 modules

Focus on: Dynamics 365 Sales, Customer Insights, Project Operations

Design and documentation of solution concepts for complex requirements

Definition of integration strategies with third-party systems

Analysis of existing application landscape and alignment of CRM architecture

Governance of Azure-based integrations and system interfaces

Ensuring scalability, maintainability and performance of the CRM ecosystem

Translation of business requirements into high-level technical concepts

Requirements

Several years of experience as CRM Solution Architect or Senior Dynamics Consultant

Strong expertise across Microsoft Dynamics 365 modules

Deep knowledge of: Dynamics Sales, Customer Insights, Project Operations

Experience with Azure and enterprise integration architectures

Strong Power Platform expertise

Proven experience designing complex CRM architectures

Experience integrating third-party systems

Strong analytical and conceptual skills

Excellent stakeholder communication skills

Interested?

Please send us your current CV, including your availability and hourly rate expectations.

We look forward to hearing from you.

You are welcome to contact me via Freelancermap, by email at elena.kahraman@qualysoft.com, or via LinkedIn.

Thank you for your understanding!

+43 699 14402417

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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