We are looking for a passionate Butler to join our team at Rosewood Schloss Fuschl. You will be responsible for delivering highly personalised, discreet, and anticipatory service to guests, ensuring an exceptional and memorable stay.
Key expectations:
- Greet guests upon arrival and provide a seamless check-in experience
- Anticipate guest needs and preferences, offering tailored recommendations and services
- Maintain a discreet and professional presence at all times
- Act as the primary point of contact for guests, coordinating with other departments (Housekeeping, Concierge, F&B) to ensure flawless service delivery
- Arrange dining reservations, spa appointments, transportation, and special requests
- Ensure guest rooms and suites are impeccably prepared according to luxury standards
- Uphold the highest level of discretion and confidentiality regarding guest information
Profile:
- Previous experience as a Butler or in luxury hospitality (5-star or ultra-luxury environment).
- Exceptional interpersonal and communication skills.
- Strong organisational abilities and attention to detail.
- Ability to work under pressure and adapt to changing guest needs.
Benefits:
- 25 days of paid annual leave, plus paid public holidays
- An extra day off to celebrate your birthday
- Comfortable Associate Accommodation
- Complimentary meals in our associate dining restaurant
- Public transportation ticket provided
- Exciting career development and growth opportunities
- Special Friends & Family rates at Rosewood Hotels & Resorts globally
