Eaton is looking for Customer Project Manager (Order Manager)
This position will be located in our plant in Suchdol and Luznici or Schrems - enclosures/power distribution components
Job profile:
Lead and coordinate customer Low Voltage System Assembly (LVSA) projects from purchase order to final delivery, ensuring on-time execution, clear customer communication, and effective alignment across engineering, procurement, production, testing, and logistics.
LVSA Project Ownership & Execution
- Own assigned customer projects from PO receipt to shipment / handover
- Create and maintain project plans, milestones, and priorities
- Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)
- Ensure customer commitments are met regarding timing, scope, and quality
Customer Interface & Communication
- Act as the primary contact for customers and Front-end team during project execution
- Coordinate technical clarifications, schedule updates, and status reporting
- Manage customer meetings, progress calls, and escalation topics
- Build strong customer relationships through proactive communication
Cross-Functional Coordination
- Coordinate internal functions to ensure smooth execution: Post-Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production / Assembly, Test / FAT and Logistics
- Drive timely decisions and remove blockers
Schedule & Milestone Management
- Manage key project milestones (M0–M10), including Project Hand-over and Kick-off, IFC release, Material readiness, Start of assembly, FAT and Shipment
- Identify risks early and implement mitigation and recovery actions
Change Management
- Lead customer change management process, coordinate customer changes, deviations, and engineering change requests
- Assess impact on cost, lead time, and scope together with relevant functions
- Ensure approved changes are implemented and communicated clearly
Commercial & Cost Awareness
- Monitor project scope vs order confirmation
- Drive management of variation orders / additional costs where applicable
- Escalate commercial risks or scope gaps
Quality & Delivery Focus
- Support FAT planning and customer attendance
- Ensure documentation package is ready for delivery
- Drive issue resolution to protect on-time delivery and customer satisfaction
Reporting & Governance
- Maintain accurate project tracker and status reporting
- Present project status, risks, and actions in internal reviews
- Lead lessons learned after project completion"
