Within the Global Transaction Banking (GTB) framework, the Senior Cash Management Sales contributes to the delivery of the global financial trajectory by:
i) being the main client entry point for all Cash Management related topics
ii) Actively contributing to central Initiatives such as Account Bank Role, Payement Service providers, Non Bank Financial Institutions
iii) Supports new client development
iv) contributes to achievement of the client’s commercial objectives
v) Takes responsibility for outbound client penetration in his/her area of expertise in close alignment with local Sales
vi) Closely cooperate with other Sales products (Trade and Factoring) to jointly develop client strategy, Revenue & Profitability in line with business rules and strategic initiatives
The Senior Cash Management Sales has an expert knowledge of Payments & Cash Management (PCM) Products. He/she has the capacity to understand product-specific clients’ needs and the related commercial and operational implications, based on several years of PCM Sales Experience. He/she can deliver a global business development strategy for his/her area of product expertise per client as well as acquiring business with new clients. He/she is aligning the product development strategy with the GTB Sales client strategy
The Senior Cash Management Sales reports to the Head of PCM Austria.
Tasks and responsibilities:
The Senior Cash Management Sales main responsibilities are:
Commercial:
active interaction with client on product specific complex structures
interactions with local product manager and central product team in regard to client needs
share competitive information on market developments
handles complex structures and oversees implementation projects incl. contract negotiations
interacts with PCM Colleagues in the network
develops client strategy for PCM Business Growth
ensures action plans on "Golden Rules" and Profitability are followed
keeps GTB Senior Sales Manager informed on critical client topics
Operational:
steps-in as escalation point in case of specific situations from the day-to-day processing of PCM Transactions
escalation point for product service failures, interaction with MO/BO Teams accordingly
ensures regular interaction with clients regarding service quality and collects related feedback
Grows the PCM Business with clients of his/her portfolio
ensures Credit Process is correctly and timely kicked-off in coordination with GTB Sales
ensures Risk appetite framework is complied with on his/her scope, including the contribution of the desk to the respect of GTPS Risk appetite statement notably country limits and sectorial limits
