20 beste Stellen als customer service manager in wien – aktuell auf Personalsuche

Service Manager
SIGENERGY —Wien 1. Bezirk (Innere Stadt), W
- Vollzeit
- Master
- Bachelor
Direkt bewerben
8 Tage
Training Liaison Manager
CAE Inc. —Wien, W
- Vollzeit
BOTTEGA VENETA Vienna Client Advisor Part Time (1 Day/Week) (m/f/d)
Bottega Veneta —Wien, W
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People Operations Specialist
Zühlke —Wien, W
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8 Tage
Service Delivery Manager (m/w/d)
NVISO —Wien, W
- Bachelor
Direkt bewerben
In Store Operations - Wien
Boggi Milano —Wien, W
- Vollzeit
- Hochschulreife
Direkt bewerben
14 Tage
Facilities Manager
Vintage Cash Cow —Wien, W
- Vollzeit
Direkt bewerben
8 Tage
Account Manager Vienna
Grassfish —Wien, W
- Vollzeit
1 Tag
Workshop Management Operations Manager (m/f/d)
GATX Rail Austria GmbH —Wien, W
- Vollzeit
General Manager
The Hoxton —Wien, W
- Vollzeit
Direkt bewerben
8 Tage
Country Manager
International Workplace Group plc —Wien, W
- Vollzeit
Sterling Account Executive
TransPerfect —Wien, W
- Vollzeit
- Bachelor
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Sales Advisor - Wien
Boggi Milano —Wien, W
- Vollzeit
- Hochschulreife
Direkt bewerben
14 Tage
Market Intelligence Manager
Kardex Sistemas S.A.U. —Wien, W
- Master
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Safeguards Coordination Associate (Scheduling)(G6)
International Atomic Energy Agency —Wien, W
14 Tage
Customer Excellence & Product Quality Manager (m/w/d)
BRUNA Jewellery GmbH —Wien, W
- Vollzeit
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Direkt bewerben
2 Tage
ACCOUNT MANAGER - INSIDE SALES for DACH / CZ-SK region (m/f/x)
ProChema GmbH —Wien, W
Direkt bewerben
Supply Chain Manager
Mundipharma —Wien, W
- Vollzeit
- Bachelor
Technical Support Specialist - Austria
SAIC Motor CEE —Wien, W
- Vollzeit
- Bachelor
Direkt bewerben
14 Std.
Head of Aftersales (Denza Brand) – Austria
BYD Europe —Wien, W

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Service Manager

SIGENERGY
Wien 1. Bezirk (Innere Stadt), W

Direkt bewerben

Details zur Stelle

Festanstellung | Vollzeit
vor 8 Tagen

Qualifikationen

Master
Bachelor

Vollständige Stellenbeschreibung

About the Role: Service Manager

As a Service Manager, you will be responsible for supporting Sigenergy customers during installation, maintenance and repair of devices of the Sigenergy product portfolio. Your aim is to ensure that customers can make optimum use of the products offered and are satisfied with the service. You will also be responsible for organising training events for installers and wholesale partners:

Planning and controlling of service activities
You plan the processes in the service area together with local colleagues and with HQ.
You support installers and wholesalers with service enquiries by telephone and e-mail. Your top priority is to provide fast and uncomplicated assistance.
If necessary, you will carry out repairs on site or support installers during initial commissioning.
Customer care
Customer satisfaction is crucial to the success of the company.
You communicate directly with customers, identify potential problems and solve them professionally.
Organising training events
You will organise and lead training sessions for employees, customers and partners both online and face-to-face.
Topics may include installation, maintenance, safety guidelines and technical aspects of storage systems and inverters.
Monitoring and reporting
You will monitor the performance and analyse ongoing processes.
KPI help you to recognise potential for improvement.
You will prepare reports on what is happening in the service department and share them with your supervisor.

Qualifications:

Bachelor’s degree in Electrical Engineering, Renewable Energy, or a related field; Master’s degree preferred.
Minimum of 5 years of experience in the PV solar & ESS industry, with a focus on solution design and project management.
Strong technical knowledge of PV solar & ESS systems, including design, installation, and maintenance.
Proven experience in customer care, service strategy development, and technical support.
Excellent project management skills with a track record of successfully delivering complex projects.
Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Proficiency in relevant software tools (e.g., PVsyst, AutoCAD, MS Office).
Fluency in English & German; knowledge of a european languages or Chinese is a plus.
Willingness to travel within the region as required.

Job Types: Full-time, Permanent

Pay: From 50.000,00€ per year

Work Location: Hybrid remote in 1010 Wien

Direkt bewerben

Erweiterte Suche

customer service manager Jobs in wien

Service Manager

Training Liaison Manager

BOTTEGA VENETA Vienna Client Advisor Part Time (1 Day/Week) (m/f/d)

People Operations Specialist

Service Delivery Manager (m/w/d)

In Store Operations - Wien

Facilities Manager

Account Manager Vienna

Workshop Management Operations Manager (m/f/d)

General Manager

Country Manager

Sterling Account Executive

Sales Advisor - Wien

Market Intelligence Manager

Safeguards Coordination Associate (Scheduling)(G6)

Customer Excellence & Product Quality Manager (m/w/d)

ACCOUNT MANAGER - INSIDE SALES for DACH / CZ-SK region (m/f/x)

Supply Chain Manager

Technical Support Specialist - Austria

Head of Aftersales (Denza Brand) – Austria

Ich möchte aktuelle Job-E-Mails für Stellen als customer service manager in wien erhalten

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