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The Training & Implementation Consultant supports customers in the successful implementation and adoption of Innerspace solutions through consulting, training, and customer enablement activities.

The role combines workshop facilitation, training program development, onboarding support, and customer collaboration across international projects. In addition to customer-facing activities, the position contributes to the continuous development and refinement of Innerspace’s training and consulting services. The ideal candidate is highly self-organized, proactive, and comfortable operating independently in dynamic customer environments while communicating complex topics in a clear and structured way.

Responsibilities

Lead customer onboarding and implementation for Innerspace training solutions
Run international customer workshops, training sessions, and qualification activities independently
Gather customer feedback and turn it into scalable training and consulting improvements
Develop and continuously improve training and consulting offerings
Coordinate with customers, internal teams, aseptic experts, and training departments to ensure smooth project execution
Analyze training results and implementation feedback to optimize service delivery and customer success

Requirements

Background in training, education, or learning sciences with experience delivering professional training programs
Strong workshop facilitation, communication, and customer engagement skills
Experience with digital learning tools or data-driven learning approaches is a plus
Ability to work proactively in fast-paced, cross-functional environments
Experience in pharmaceutical, biotech, or GMP-regulated industries is a strong advantage
Fluent in English and German
Willingness to travel internationally regularly

Conditions and Benefits

A minimum gross salary of 60.000 per year (overpayment possible)
Flexible working time
Permanent full-time contract (38,5 h / week)
Mobility package (1-year ticket for public transport in Tyrol or a parking space near the office)
English/German course together with your team-mates
A modern office in Innsbruck, in the middle of the Alps

About us

Start your Career at Innerspace: At Innerspace, we support pharmaceutical companies in achieving and maintaining the highest standards of quality and manufacturing efficiency. By turning deep industry knowledge into innovative solutions, we make a meaningful impact on people’s health worldwide.

Join a team driven by collaboration, curiosity, and purpose — and help shape the future of pharmaceutical manufacturing.

If you want to know what working at Innerspace truly is like, we encourage you to read our employees’ opinions at Kununu and ask our team on LinkedIn.

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