20 beste Stellen als technical support specialist in wien, w – aktuell auf Personalsuche

In this position, you will use your consulting and project delivery skills to enable organizations to leverage their investment in location intelligence. You will work alongside Senior Consultants and Practice Managers to recommend relevant strategies, architectures, and solutions for customer requirements. You will partner directly with customers to prepare them for enterprise implementations, migrations, and change management activities.

This team supports all aspects of our Federal engagement delivery, with a focus on Federal Health & Sciences agencies. You will be part of a talented cross-functional team of technical consultants, system engineers, software developers, and configuration specialists delivering capabilities that enable our customers to make a difference in communities around the world.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high-profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

Act as a liaison between Professional Services and customers by gathering requirements and translating them into actionable technical work
Expand Esri technology into new mission areas by contributing to proposals and estimates for emerging opportunities
Collaborate with technical consultants and subject matter experts to deliver mission-critical customer outcomes
Contribute to the management of project cost, scope, and schedule; track work to ensure timely deliverables
Build a network of virtual team members across Esri to identify and create best practices for GIS usage

Requirements

5+ years of professional experience in a similar consulting or project delivery role on IT-based projects
Professional experience leveraging GIS software capabilities, including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
Demonstrated ability to translate a customer's business goals, objectives, and strategies into technical solutions
Ability to clearly communicate technical ideas to both technical peers and non-technical project managers or customers
Entrepreneurial attitude and willingness to learn
You thrive in a dynamic, cross-functional team environment
US citizenship and willingness and ability to maintain a US Security Clearance
Bachelor's degree in geography, computer science, Geographic Information Systems (GIS), information systems, earth science, health science, social science, or a STEM-related field

Recommended Qualifications

Experience with ArcGIS, GeoAI, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
Familiarity with Federal Sciences mission domains (such as health and human services, earth observation, environmental and climate science, research data management)
Understanding of IT integration concepts such as databases, web services, webhooks, mobile device configurations, web browsers, and IT system architecture concepts
One or more industry-standard IT certifications (such as Esri, CompTIA, Microsoft, Amazon)
Master's degree in geography, computer science, Geographic Information Systems (GIS), information systems, earth science, health science, social science, or a STEM-related field

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$84,240-$142,480 USD

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Requisition ID: 2026-4176

Available in

Vienna, Virginia, United States

Job Category

Professional Services and Consulting

Role Type

Individual Contributor

Experience Level

Mid Level

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