1 beste Stelle als head of customer experience in wien – aktuell auf Personalsuche

Specialist, Risk & Controls Assurance
Bitpanda —Wien, W
- Homeoffice
8 Std.

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Specialist, Risk & Controls Assurance

Bitpanda -
Wien, W

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Details zur Stelle

vor 8 Stunden

Vollständige Stellenbeschreibung

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

You'll join Bitpanda's Group Risk Management team as a hands-on Risk & Controls Specialist, responsible for delivering assurance across key business, operational, product, and finance processes. Reporting to the Group Head of Non-Financial Risk. You will drive control testing, continuous monitoring, issue remediation, and risk assessment activities, helping the business remain resilient, compliant, and audit-ready while strengthening risk and control practices.

What You'll Do

Execute risk-based control testing, including walkthroughs, sampling, evidence reviews, and effectiveness assessments across business, operational, product, and finance controls.
Deliver continuous control monitoring, track control performance, and maintain high-quality control documentation and evidence standards.
Manage findings and remediation activities, including issue tracking, root cause analysis, action plan validation, and retesting.
Support risk and control assessments (RCSAs), control mapping, and the maintenance of accurate risk and control records within the GRC system.
Partner with stakeholders across Business, Operations, Product, Treasury, Finance, Compliance, AFC, InfoSec, and Audit while maintaining 2LOD independence.

Who You Are

3–5 years of experience in risk, controls, assurance, or audit within financial services, fintech, payments, brokerage, or crypto environments.
Proven expertise in end-to-end controls testing, including planning, walkthroughs, sampling, evidence review, exception assessment, and reporting.
Proactive, detail-oriented, and results-driven, with a strong understanding of control design and operating effectiveness, audit trails, segregation of duties, and testing methodologies.
A confident communicator who can challenge stakeholders constructively, assess evidence critically, and produce audit-ready documentation.
Fluency in English, German is highly preferable

What's in it for you

Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda's pay-for-impact policy, including participation in our stock option plan.
Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy's library of online courses at your own pace.
Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long.
Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration

.…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Above all, you will have the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

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head of customer experience Jobs in wien

Specialist, Risk & Controls Assurance

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Who we are

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Who You Are

What's in it for you

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

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