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IT Analyst, Global IT Support

Hydro -
Nenzing, V

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Details zur Stelle

Vollständige Stellenbeschreibung

Location: Nenzing, AT, 6710

Career area: Information Technology (IT)

Department: GBS - Global IT Support - West Europe

Job Type:

Apply by: May 31 , 2026

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.

What you will be doing

Taking active part in incident resolution
Working with global support teams to resolve both IT infrastructure and application related issues
Installing or participating in installation of IT infrastructure components, applications, and any other relevant tools used at the location(s)
Monitoring and maintaining location specific infrastructure and applications following standard operating procedures
Take active part in location-specific and global IT projects
Maintaining user accounts within the locally supported applications.
Acting as location representative of GBS IT professionals
Taking part in IT change management flows
Troubleshooting IT infrastructure incidents and application errors, diagnosing and solving hardware/software faults
Maintaining the location(s) specific part of the active directory
Follow global architecture-, security-, and operational standards and policies
Maintaining location specific IT documentations within your area of responsibility
Prioritizing work and operating with compliance of GBS IT Service Level Agreements

What will make you successful?

Min. 1-2 years work experience on the field of IT Infrastructure
IT Technician qualification is a must; IT Engineer or equivalent is preferred
Fluency both in the native language (German) of supported location(s) and in English is a must
ITIL Certification (Education knowledge)
Exposure to and understanding of a manufacturing environment (Soft skill)
Experience in basic Vendor management processes (Soft skill)

What we offer you

Working at the world’s only fully integrated aluminum and leading renewable energy company
Diverse, global teams
We provide you the freedom to be creative and to learn from experts
Possibility to grow with the company, gain new certificates
Attractive benefit package

Equal opportunities

At Hydro, we believe diversity makes us stronger. We welcome diverse experiences and perspectives, and invite all qualified candidates to apply. We review every application fairly and strive to provide equal opportunities for everyone to grow and succeed.

Apply before: 31/05/2026

Possible work locations

Why Hydro?

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.

Why Hydro?

A job where you make a difference

A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage.

Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.

A job where you make a difference

A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.

A job where you make a difference

About Hydro

Hydro is a leading aluminium and renewable energy company committed to a sustainable future
Founded: 1905
Number of employees: 32,000
Company presence in around 40 countries worldwide
President and CEO: Eivind Kallevik

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Why Hydro?

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A job where you make a difference

About Hydro

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