In this role, you will act as the first point of contact for inbound leads, combining consultative sales with hands-on customer onboarding.
You will guide prospects and customers from a technical and product perspective, help them successfully onboard and set up the platform, and proactively identify upselling opportunities based on customer needs.
This role is fully inbound-focused and ideal for a junior sales professional.
Handle inbound sales inquiries from Austria and German speaking prospects and guide them through the product from a technical and business perspective
Support customers during the entire onboarding and setup process, ensuring a smooth and successful start with amnis
Understand customer needs and pains and match suitable amnis solutions, including FX, payments, cards, and additional services
Convince and upsell customers through value-based product pitching during onboarding and ongoing usage
Collaborate closely with sales, operations, compliance, and product teams
Contribute to internal improvements to continuously enhance customer experience and processes
Native (near native) German speaking and good English skills (company language is English). Another language would be a plus.
Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, Fintech or Payment
Affinity for consultative / solution-oriented selling
Interest in or basic knowledge of payments, FX or payment cards
Strong communication and presentation skills, with the ability to explain technical topics in a clear way
Ability to work independently and manage multiple customer interactions
Team player mentality with a hands-on attitude
Attractive working conditions in a young, dynamic, and international team
Professional environment in a rapidly growing European Fintech scale-up with offices in Switzerland, Liechtenstein, Czech Republic, Netherlands, and Austria
Part-time schedule possible 80% min.
Development opportunities within the company
Budget for external courses, training and professional development
AMNIS is a Fintech company with the mission to reshape international transaction banking for SMEs. Founded in Zurich in 2014, Amnis simplifies international business for small and medium-sized companies across Switzerland and Europe.
Amnis follows Revolut as the second European company in the Mastercard Start Path program. Our online platform enables SMEs to easily, quickly, and cost-efficiently manage international payments, foreign currencies and corporate card payments with integrated expense management and much more. Today, more than 4,000 SMEs across Switzerland and Europe rely on Amnis.
After entering several new markets, we are strengthening our teams and are looking for motivated, customer-oriented people who want to become part of a fast-growing European Fintech in its scale-up phase.