Customer Success Manager – Italian Market
fonio —Wien, W
- Vollzeit
Direkt bewerben
3 Tage
Mitarbeiter:in in der Betriebstechnik der Wiener Staatsoper
ART for ART Theaterservice GmbH —Wien, W
- Vollzeit
Customer Success Manager – French Market
fonio —Wien, W
- Vollzeit
Direkt bewerben
3 Tage
Transportdisponent SCM (m/w/d)
HOFER KG —Trumau, NÖ
- Teilzeit
Account Executive (French-speaking)
fonio —Wien, W
- Vollzeit
Direkt bewerben
Support Manager mit Entwicklung zum Junior Customer Success Manager
ToolSense —Wien, W
- Vollzeit
Direkt bewerben
Customer Success Manager – DACH Market
fonio —Wien, W
- Vollzeit
Direkt bewerben
3 Tage
Product Manager
ToolSense —Wien, W
- Vollzeit
Direkt bewerben
Account Executive (Junior bis Senior)
ToolSense —Wien, W
- Vollzeit
Direkt bewerben
Functional Consultant & Project Manager
BLP Digital AG —Wien, W
- Vollzeit
- Homeoffice
- Master
- Bachelor
German-speaking Customer Support Agent to Online Bank in Malta
Next Job Abroad —Wien, W
- Vollzeit
Direkt bewerben
Fullstack Developer | AI Engineer (w/m/x)
BEKO Solutions GmbH —Wien, W
- Vollzeit
- Master
System Engineer – Electrical Power Systems (w/m/x)
mbs-engineering —Wien, W
- Vollzeit
Head of Product [m/f/d] (Full-time) | SaaS | Vienna (hybrid) or Remote within the EU
Swat.io GmbH —Wien, W
- Vollzeit
- Homeoffice
Direkt bewerben
6 Tage
Performance Marketer Google Ads
fonio —Wien, W
- Vollzeit
Direkt bewerben
Servicetechniker im Außendienst (m/w/d)
ZG Lighting Austria GmbH, Austria —Wien, W
- Vollzeit
Mitarbeiter.in im Sportartikel Fachhandel
FIGHTERSWORLD —Wien 15. Bezirk (Rudolfsheim-Fünfhaus), W
- Teilzeit
Staff Product Manager - AI - 100% Remote - EMEA
Hostaway —Wien, W
- Vollzeit
- Homeoffice
- Master
- Bachelor
Direkt bewerben
Koordinator (d/w/m) im Veranstaltungsverkauf (MICE) für die MHP Hotel AG - Standort Wien
Hyatt Regency Vienna —Wien 10. Bezirk (Favoriten), W
- Vollzeit
Senior Consultant SAP BTP & Agentic AI (all genders) - BCG Platinion - Vienna
Boston Consulting Group —Wien, W
- Vollzeit

Ich möchte aktuelle Job-E-Mails für Stellen als office agent in wien, w erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

office agent jobs near wien, w

Customer Success Manager – Italian Market

fonio
Wien, W

Direkt bewerben

Details zur Stelle

Vollzeit
vor 3 Tagen

Vollständige Stellenbeschreibung

About fonio

We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love.

Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world's first fully automated CRM.

7,500+ customers. >€5M ARR. ~30% monthly growth. Target until EOY: €30M.

We live ownership. You're responsible for your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio you’ll build alongside the smartest and most ambitious people around.

Join us now to be part of one of Europe's most exciting growth stories!

Your Role

As Customer Success Manager for the Italian market, you are the primary point of contact for your customer cohort (of SMBs) once they've signed. You own their success, satisfaction, and retention end to end.

You actively build relationships, identify value drivers, and ensure every customer gets the most out of fonio. You'll spend most of your time in calls and meetings with customers.

What to expect

Own a portfolio of Italian SMB customers across their full lifecycle
Build relationships, surface value, and find new use cases for AI agents to keep customers engaged
Run check-ins and proactive calls based on usage signals (low engagement, expansion opportunities, setup friction)
Work with a ready-made pipeline and clear playbooks, with room to test your own initiatives
Maximize the value generated from each customer in your portfolio
Support customers in setting up their AI assistant; coordinate with developers for complex setups
Spot churn risks early and act on them
Manage your activity autonomously in HubSpot

Who We're Looking For

2–5 years in Customer Success, Account Management, or a client-facing SaaS/B2B role
Native or C2 Italian, strong English
Structured, autonomous, results-driven
You build trust easily with customers, by phone or video
You take initiative, test, iterate, and don't wait to be told what to do
Comfortable with CRM (ideally HubSpot) and data-driven workflows
Affinity for tech/AI is a plus
Willing to relocate to Vienna for 1–2 months initially

What We Offer

€60,000–80,000 OTE
Equity: you help build it, you should own a piece of it
Equipment of your choice
A product that sells itself and that customers love (4.5 stars on Trustpilot, Google, and OMR)
Regular team offsites
Office in Vienna or Barcelona, onsite, in an ambitious team that wants to do the most exciting work of their careers

Hiring Process

15 min intro call
30 min skill interview
30 min getting to know the country's Go-to-Market manager
20 min culture call with our Founders

Compensation Range: €60K - €80K

Direkt bewerben

Erweiterte Suche

office agent Jobs in wien, w

Customer Success Manager – Italian Market

Mitarbeiter:in in der Betriebstechnik der Wiener Staatsoper

Customer Success Manager – French Market

Transportdisponent SCM (m/w/d)

Account Executive (French-speaking)

Support Manager mit Entwicklung zum Junior Customer Success Manager

Customer Success Manager – DACH Market

Product Manager

Account Executive (Junior bis Senior)

Functional Consultant & Project Manager

German-speaking Customer Support Agent to Online Bank in Malta

Fullstack Developer | AI Engineer (w/m/x)

System Engineer – Electrical Power Systems (w/m/x)

Head of Product [m/f/d] (Full-time) | SaaS | Vienna (hybrid) or Remote within the EU

Performance Marketer Google Ads

Servicetechniker im Außendienst (m/w/d)

Mitarbeiter.in im Sportartikel Fachhandel

Staff Product Manager - AI - 100% Remote - EMEA

Koordinator (d/w/m) im Veranstaltungsverkauf (MICE) für die MHP Hotel AG - Standort Wien

Senior Consultant SAP BTP & Agentic AI (all genders) - BCG Platinion - Vienna

Ich möchte aktuelle Job-E-Mails für Stellen als office agent in wien, w erhalten

Related Searches

Weitere Job-Standorte erkunden

About fonio

Your Role

What to expect

Who We're Looking For

What We Offer

Hiring Process

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt