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Application Manager (f/m/x) for Geos Services

Raiffeisen Bank International AG -
Wien, W

Jetzt bewerben

Details zur Stelle

Vollständige Stellenbeschreibung

The Geos Core and Service team plays a vital role in supporting and advancing key platforms responsible for custody and settlement processes within Group Prime Services. The team’s primary focus areas include ensuring system reliability and monitoring in the Service hours between 8:00 and 18:00. In addition, the team provides essential support for several applications and interfaces, which are critical for custodial accounts and related compliance processes.

Your Role on the Team:

Be responsible for the operation, monitoring and issue resolving of the system of applications
Run daily operation and work independently on tasks and requests from our stakeholders and follow the incident resolving steps, if necessary
Create reports (SQL) for different stakeholders and maintain and execute the UA testing
Communicate with the users for solving issues, analyzing problems and getting in contact with the vendors independently
Become a substitute for dedicated topics and drive them pro-actively as a responsible SPOC
Collaborate with the team in upcoming projects as well as in daily operations
Creation and maintenance of process documentation in compliance with regulatory requirements within the IT process framework

Your core competencies:

Work experience in application management in banking or a related field
Education in Computer Science or similar
Sound knowledge of tools like Jira, Confluence, Grafana and Service Now
Experience in maintaining, monitoring, analyzing, and troubleshooting applications along with their supporting systems and interfaces
Proactive and communicative attitude to be in contact with our users, stakeholders and vendors to clarify open questions as well as creating requirement specifications
Willingness to learn new technologies and think outside of the box to challenge processes for further improvement
Experience with AI tools to support efficiency
Fluency in English and at least B2 level German proficiency, as some tasks require reading and speaking German

Nice to Have:

Knowledge of Geos products
Experience with testing with the tool Zephyr
Knowledge of custodial accounting and related processes

What's in it for you:

Global community: 75+ nationalities, English as the company language, and work permit support. Find out more about international applications here.
Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
Flexible work week: Flexible hours and work-from-home options from Austria
Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
Save money: Discounts, exclusive banking terms, and a heavily subsidized public transport pass.
Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
Competitive salary: In accordance with Austrian legal requirements, the minimum salary for this position is EUR 3.375,40 gross per month under the applicable Banking Collective Agreement. The actual salary is typically higher and will be determined individually based on your qualifications, professional experience, and the specific requirements of the role. We are happy to discuss the details in person.

If you have questions regarding our application process, feel free to check out our FAQ or our page for international applicants.

Your contact:

Alice Sulzer
Talent Acquisition Team

Build a career where your work truly matters. At Raiffeisen Bank International, with more than 17 million customers across Austria and CEE, it’s our people who make the difference. From day one, you’ll take responsibility, grow beyond ladders and org charts, and help us deliver lasting value to our customers. We are dedicated to fostering diversity, inclusiveness, and equity — striving to create a culture where every voice is heard and every individual feels valued and respected.

Your benefits at one sight:

Join a team that values your well-being and professional development, offering a variety of benefits to support your success.

Don't just watch your future happen.
Make it happen.

Jetzt bewerben

Erweiterte Suche

work from home customer service Jobs in wien

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