17 beste Stellen als remote customer service in wien w – aktuell auf Personalsuche

Renewable Energy Service Manager (m/w/d) (electrical engineer)
SIGENERGY —Wien 1. Bezirk (Innere Stadt), W
- Vollzeit
- Master
- Bachelor
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10 Tage
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Next Job Abroad —Wien, W
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- Homeoffice
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Keyrock —Wien, W
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Triply —Wien, W
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Senior Backend Developer (m/f/d) | CRM Data & Insights
REWE International IT —Wien, W
- Vollzeit
- Bachelor
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Senior Fullstack-Developer (m/f/d)
REWE Group —Wien, W
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Backend Software Engineer (m/f/x)
REWE International IT —Wien, W
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Sales Manager (w/m/x)
Novomatic AG —Gumpoldskirchen, NÖ
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Senior Software Engineer, Backend
Nutrient —Wien, W
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Account Manager German Speaking (f,m.d)
Adverity —Wien, W
- Vollzeit
Direkt bewerben
3 Tage
Integration & Field Engineer (f/m/x) - Networking, Linux, Robotics
Taurob GmbH —Wien, W
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REWE International IT —Wien, W
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ServiceNow —Wien, W
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Senior Solution Sales Executive (Risk/Security)
ServiceNow —Wien, W
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Project Pursuit Manager (m/w/d)
Emerson —Wiener Neudorf, NÖ
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- Master
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Lending Solutions Expert (f/d/m)
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- Vollzeit
- Master
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German-speaking Customer Support Expert in Greece (incl. Relocation Support)
Next Job Abroad —Wien, W
Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house…
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Renewable Energy Service Manager (m/w/d) (electrical engineer)

SIGENERGY
Wien 1. Bezirk (Innere Stadt), W

Direkt bewerben

Details zur Stelle

Festanstellung | Vollzeit
vor 10 Tagen

Qualifikationen

Master
Bachelor

Vollständige Stellenbeschreibung

About the Role: Service Manager

As a Service Manager, you will be responsible for supporting Sigenergy customers during installation, maintenance and repair of devices of the Sigenergy product portfolio. Your aim is to ensure that customers can make optimum use of the products offered and are satisfied with the service. You will also be responsible for organising training events for installers and wholesale partners:

Planning and controlling of service activities
You plan the processes in the service area together with local colleagues and with HQ.
You support installers and wholesalers with service enquiries by telephone and e-mail. Your top priority is to provide fast and uncomplicated assistance.
If necessary, you will carry out repairs on site or support installers during initial commissioning.
Customer care
Customer satisfaction is crucial to the success of the company.
You communicate directly with customers, identify potential problems and solve them professionally.
Organising training events
You will organise and lead training sessions for employees, customers and partners both online and face-to-face.
Topics may include installation, maintenance, safety guidelines and technical aspects of storage systems and inverters.
Monitoring and reporting
You will monitor the performance and analyse ongoing processes.
KPI help you to recognise potential for improvement.
You will prepare reports on what is happening in the service department and share them with your supervisor.

Qualifications:

Bachelor’s degree in Electrical Engineering, Renewable Energy, or a related field; Master’s degree preferred.
Minimum of 5 years of experience in the PV solar & ESS industry, with a focus on solution design and project management.
Strong technical knowledge of PV solar & ESS systems, including design, installation, and maintenance.
Proven experience in customer care, service strategy development, and technical support.
Excellent project management skills with a track record of successfully delivering complex projects.
Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Proficiency in relevant software tools (e.g., PVsyst, AutoCAD, MS Office).
Fluency in English & German; knowledge of a european languages or Chinese is a plus.
Willingness to travel within the region as required.

Job Types: Full-time, Permanent

Pay: From 50.000,00€ per year

Work Location: Hybrid remote in 1010 Wien

Direkt bewerben

Erweiterte Suche

remote customer service Jobs in wien w

Renewable Energy Service Manager (m/w/d) (electrical engineer)

German-speaking Customer Support Expert in Greece (incl. Relocation Support)

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Senior Account Executive - B2B SaaS (m/f/x)

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Account Manager German Speaking (f,m.d)

Integration & Field Engineer (f/m/x) - Networking, Linux, Robotics

Senior Fullstack-Developer (m/f/d)

New Logo Account Executive - Greek speaking

Senior Solution Sales Executive (Risk/Security)

Project Pursuit Manager (m/w/d)

Lending Solutions Expert (f/d/m)

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