Location: Vienna
Experience: 7+ Years
No. of Positions: 2
Job Type: Full-time
Start Date: ASAP
We are looking for an experienced Operations Manager – Senior SCCM & Microsoft AD Administrator to manage and support enterprise endpoint and identity administration services in production-critical OT infrastructure environments.
The ideal candidate will have deep expertise in Microsoft SCCM/MECM, Active Directory administration, patch management, operational governance, and infrastructure support within industrial or plant operations environments.
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Provide L3 support for Microsoft SCCM / MECM infrastructure and endpoint management operations
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Manage software deployment, patch management, OS deployment, application distribution, and compliance baselines
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Monitor SCCM infrastructure including distribution points, management points, WSUS/SUP integration, and endpoint health
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Troubleshoot advanced SCCM issues related to deployments, client communication, update synchronization, and reporting inconsistencies
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Support monthly patching operations, deployment validation, compliance tracking, and remediation activities
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Provide L3 administration and support for Microsoft Active Directory environments
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Manage user/group administration, OU governance, Group Policies, permissions, and delegation reviews
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Troubleshoot authentication failures, account lockouts, GPO conflicts, replication issues, and AD-integrated service issues
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Maintain AD hygiene and align directory services with security standards
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Handle escalated incidents affecting endpoint management and directory services
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Act as escalation point for P1/P2 incidents and production-impacting issues
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Perform root cause analysis and implement preventive actions for recurring operational issues
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Execute controlled changes with impact analysis, testing, rollback planning, and post-validation
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Coordinate with EUC, server, security, network, and application teams for operational activities
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Maintain SOPs, KB articles, deployment standards, and operational documentation
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Prepare operational dashboards and reports for deployment compliance, patch success trends, and operational risks
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Support audit and compliance activities with operational evidence and reporting
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Drive standardization and process improvements across endpoint and identity management operations
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7+ years of experience in enterprise infrastructure operations and support
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Strong hands-on experience with Microsoft SCCM / MECM
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Strong expertise in Microsoft Active Directory Administration
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Good understanding of:
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Group Policy (GPO)
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WSUS / SUP
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Software packaging and deployment lifecycle
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Endpoint patching operations
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Client troubleshooting
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AD permissions and governance
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Experience supporting enterprise endpoint and identity operations
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Strong troubleshooting, analytical, and incident management skills
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Understanding of OT infrastructure and production-sensitive environments
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Ability to manage operational escalations in high-pressure environments
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Strong communication, coordination, and documentation skills
Note: For this position, German and English communication proficiency mandatory.
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Experience with Intune and co-management environments
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PowerShell scripting knowledge
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Exposure to Azure AD / Entra ID concepts
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ITIL process understanding
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Experience with operational reporting and dashboards
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Familiarity with industrial or plant operations infrastructure
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Competitive salary package and long-term project stability
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Opportunity to work in enterprise-scale OT infrastructure environments
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International and collaborative work culture
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Exposure to modern endpoint, identity, and operational technologies
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Career growth and learning opportunities
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High-impact operational role with ownership and leadership exposure
If this opportunity excites you, send your application to
[email protected] with the subject
“Application for Operations Manager – Senior SCCM & Microsoft AD Administrator | Vienna | Full Time”.
