About Open.cx
Open.cx is the AI-native customer support platform built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.
We are backed by Y Combinator, Pioneer Fund, X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.
We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.
The Role
As an SDR at Open.cx, you are the bridge between market interest and real revenue opportunities. This is not a spray-and-pray role. You will dig deep into target accounts, build context before the first outreach, and make every touch poiny count.
You will qualify inbound leads, generate outbound pipeline, and set up high-quality discovery calls for our Account Executives. You will also help shape our outbound sequences, run experiments on new prospecting channels, and feed market intelligence back into the team. Your work directly moves the revenue needle.
What You'll Do-
Qualify Inbound Leads: Speak with prospects who show interest, identify their pain points, and determine fit for Open.cx.
-
Run Targeted Outbound: Build and execute tailored outreach to high-potential accounts in SaaS, fintech, and enterprise verticals.
-
Multi-Channel Prospecting: Use email, LinkedIn, phone, events, and creative touchpoints to reach decision-makers.
-
Research Deeply: Learn a prospect's tech stack, team structure, and recent activity before reaching out, no generic templates, ever.
-
Book High-Quality Meetings: Set up discovery calls for Account Executives with well-prepared, well-qualified prospects.
-
Collaborate on Messaging: Work with sales and marketing to refine scripts, sequences, and collateral based on what is working in the field.
-
Track & Optimise: Keep meticulous notes in CRM, track conversion rates, and suggest experiments to improve results.
-
Jump into Special Projects: Event prep, post-demo follow-ups, pilot feedback gathering, whatever moves the pipeline forward.
Requirements
What We're Looking For-
2+ years in an SDR, inside sales, or lead generation role in B2B SaaS or enterprise software environment strongly preferred.
-
Strong communicator, you write tight, clear outreach and speak confidently with executives.
-
Curious and resourceful, you will dig for the right contact or angle instead of stopping at "I could not find them."
-
Process-minded, you like tracking metrics and learning from data.
-
Thrives in fast-moving startup environments where priorities shift and experiments are frequent.
-
Familiar with CRM tools (HubSpot, Salesforce), LinkedIn Sales Navigator, and email sequencing tools.
-
Resilient, you see "no" as part of the path to reach the "yes."
Benefits
Why Open.cx-
YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know and love.
-
Outsized career trajectory early team members grow into leadership as we scale globally.
-
Real ownership your work will be seen, felt, and talked about company-wide.
-
High-trust team no politics, no bureaucracy; we move fast and support each other.
-
Competitive compensation top-of-market salary plus equity and full benefits.
We are not looking for someone to "do the motions." We want someone who will take ownership of pipeline like it is their own company. If you are hungry, resourceful, and ready to turn curiosity into booked meetings this is the place you will thrive in.
