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Student Job (f/m/x) - Group CIB Strategy & Experience Design (20 h/week)
You will join the Group CIB Strategy & Experience Design team at RBI, working at the intersection of strategy and Customer Experience (CX). The role will primarily support CX topics, including international surveys, client insights, data analysis, and transformation initiatives.
At a glance:
Starting date: as soon as possible
Working hours: 20 h/week
Location: Vienna
These tasks are waiting for you
Support in the preparation and execution of Customer Experience surveys across RBI and network banks
Support with structuring, cleaning, and analyzing survey and client data
Support for preparing management-ready presentations and summaries based on CX insights
Support in consolidating and structuring qualitative customer feedback (e.g. interviews, surveys)
Support CX initiatives and cross-market projects
Support stakeholder communication, coordination, and reporting activities
Provide ad-hoc analytical and operational support across ongoing CX projects
Your core competencies
Actively studying at a university or university of applied sciences in applied mathematics, economics, finance, or a related field
Proficient in both German and English (written and spoken)
Very good MS Office skills, especially in PowerPoint and Excel (incl. creating and customizing pivot tables, confident use of formulas)
Initial experience working with larger datasets or dashboards using data visualization tools such as Power BI or Tableau
First experience with Power BI (understanding of data model structure, experience with creating visuals, understanding of data refresh process, knowledge of Power Query editor, DAX)
Nice to have: First exposure to data environments such as Databricks or APEX, SQL knowledge is a plus
Strong analytical skills and structured way of working
Independence, structure, and eagerness to learn and tackle new challenges
What's in it for you
Work & Study: The ability to gain practical experience in an international banking environment while continuing your studies
Flexibility: Working hours adaptable to your university schedule and a balance of on-site and home-office days
Onboarding: An easy start with a buddy from your team to guide you
Community: Internal networking with other students
Internationality: Operations in Central and Eastern Europe with English as the corporate language, providing a foundation for an international career
Canteen: A wide variety of healthy, tasty, and heavily subsidized meal options
Further Benefits: Shopping vouchers from the staff council (e.g., supermarkets), free museum tickets, attractive sports offers, fitness center membership allowance, and a reduced public transport pass
Compensation: An attractive monthly student salary of gross EUR 2,619.73 (based on 38.5 hours per week)
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If you have questions about our application process or if you want to know more about our Work & Study concept, feel free to take a look at our Student Page or our FAQ.
Your contact:
Nina Diglas
Talent Acquisition Students & Interns
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At Raiffeisen Bank International, with 17 million customers across Austria and CEE, it’s our people who make the difference. We give you the tools, trust, and opportunities to shape your own path from the start. With flexible working models, you can balance work and study in the way that suits you best. And with 350+ working students in-house, you’ll be part of a strong community and open culture where you can connect, learn, and grow. Whatever role you choose, you’ll gain real-world experience and help deliver banking solutions that matter – across borders and at scale.
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Your benefits at one sight:
Join a team that values your well-being and professional development, offering a variety of benefits to support your success.
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