As a strategic commercial partner, the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities.
Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider.
By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long-term, revenue-generating growth engines.
This is a full-time position based in our Vienna office or London Office working on a hybrid basis.
Some of the things you’ll work on:
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Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points.
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Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations.
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Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
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Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
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Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value.
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Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment.
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Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
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Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
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Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
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Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.
We’re excited if you have:
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Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
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Fluency in German (native or bilingual proficiency / C2 level) and English is required for this role.
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Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities.
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Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
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Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations.
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Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
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Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
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Strong financial and strategic acumen—able to link data and product features to top-line impact.
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Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping.
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Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
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Self-directed and outcome-obsessed, with a relentless focus on growth.
Why you’ll love it here:
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Flexible working hours and home-office
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Internal shares program (EDPP)
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Regular team events (also remote)
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Sustainable merch for all employees
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Adverity Social Responsibility Days (+1 day paid off)
Are you ready to apply?
The following package applies exclusively to hires based in Vienna, Austria:
Base Salary Range: €55,000 – €75,000 gross per annum (The legal minimum according to the applicable CBA is €53,802. Final offer will match your experience, with a willingness to overpay based on qualifications).
Variable Compensation (OTE): Target of €32,000 gross per annum, capped at €25,000 per quarter Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!
