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Manager Implementation Services (f/m/d)

Digital Realty -
Wien, W

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Details zur Stelle

Vollzeit
vor 1 Tag

Vollständige Stellenbeschreibung

About the role

As Manager Implementation Services (f/m/d), you lead the delivery of customer implementations within a sub-regional scope. While part of the wider DACH-Croatia organization, you are primarily responsible for Austria and Switzerland, ensuring consistent, high-quality execution, developing your team, and aligning with global standards.

What you will do

Lead, develop, and inspire a team of Implementation Managers, and support functions
Own the successful delivery of customer implementations across AT/CH, ensuring projects are on time, within budget, and meet quality standards
Plan and optimise resource allocation across the full implementation lifecycle across multiple countries
Drive alignment of processes, tools, and ways of working in line with the global operating model
Collaborate closely with Sales, Engineering, Operations, Procurement, and Customer Success to deliver seamless customer solutions
Manage external vendors and contractors, ensuring quality, cost efficiency, and compliance with procurement standards
Identify process improvements, remove bottlenecks, and drive continuous improvement initiatives across the sub-region

What you will bring

Degree in engineering or a comparable technical background
7+ years of experience in implementation, project delivery, or similar roles in an international environment
Minimum 3 years of people leadership experience, with a track record of building and leading high-performing teams
Strong project management expertise, including managing budgets, KPIs, and timelines
Experience in data centres, critical infrastructure, or a similar technical environment is preferred
Ability to work effectively in a matrix organisation and influence stakeholders across multiple countries
Strong communication, problem-solving, and organisational skills

What we offer

Open-door culture with short communication paths and flat hierarchies
Personalized onboarding plan (buddy system) and structured education programs
Personal development opportunities in a fast-growing environment
Attractive social benefits (flexible working hours, digital meal vouchers, bike leasing, pension plan, etc.)

A bit about us

Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents. We've 3,500+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

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