AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and end-to-end support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Amazon Web Services (AWS) is one of Amazon's fastest-growing businesses, serving millions of customers across more than 190 countries. We're reshaping how global enterprises consume information technology and empowering developers building the next generation of industry leaders. Our Financial Services customers include innovative organizations such as Allianz, DBS, Capital One, Barclays, and National Australia Bank.
As a Senior Account Manager for FSI Austria, your primary mission is to help Austria's leading financial institutions (banks, insurers, capital markets firms, and fintechs) accelerate their AI and cloud transformation and realize measurable business outcomes. You will serve as a strategic partner and trusted advisor, translating complex customer challenges into actionable technology strategies that drive innovation, resilience, and competitive advantage.
The ideal candidate is a self-starter who thrives on autonomy: someone who independently develops and executes a strategic vision for their accounts without waiting to be told what to do. You bring energy to every interaction. Customers and colleagues alike are drawn to your enthusiasm and collaborative spirit. You think like a startup founder within an enterprise: moving with purpose, taking ownership, and building creative solutions while always respecting the governance, compliance, and regulatory rigor that define financial services.
This is a high-visibility role requiring engagement with CxOs of Austria's leading financial institutions, as well as leveraging internal AWS executives to drive transformational outcomes in the long term. You will represent the entire portfolio of AWS products and services across the strategic accounts you manage. Always leading with customer value and treating every day as Day 1.
Key job responsibilities
Drive digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of business within your accounts.
Sell at the most strategic level (C-level/Board) within assigned accounts and implement a broad strategy for earning customer acceptance and service adoption.
Drive revenue and increase market share in a defined set of Austria's top FSI accounts. Meet or exceed quarterly and annual revenue targets.
Develop and execute comprehensive account plans to grow the AWS footprint, with emphasis on growing accounts with both existing deployments and those with minimal AWS adoption but large spend potential.
Create and articulate compelling value propositions around AWS services, including Cloud Computing, GenAI, Agentic AI, data analytics, and modern infrastructure for FSI use cases.
Accelerate customer adoption through well-developed sales engagements and a successful go-to-market strategy to achieve transformational customer outcomes.
Maintain a robust, multi-quarter sales pipeline with accurate forecasting and CRM hygiene.
Work collaboratively with all appropriate AWS resources (Executives, Partners, Support, Solutions Architects, Specialist sellers, Professional Services) to support customer interests.
Strongly advocate for the customer in harmony with AWS business needs; ensure customer satisfaction across your portfolio.
Lead virtual account teams and work with partners to extend reach and drive adoption across the Austrian FSI landscape.
Engage with AWS Product and Service teams to bring customer feedback and feature requests (PFRs) back into the roadmap.
Prepare and present business reviews to senior AWS management.
A day in the life
Be a critical part of a team focused on increasing adoption of Amazon Web Services across Austria's leading financial institutions. As a Senior Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies in one of Europe's most established financial markets.
Your day includes strategic customer engagements at the CxO level, collaboration with Solutions Architects on technical deep-dives and architecture reviews, pipeline management, coordination with Partner teams on joint go-to-market motions, and research on FSI market developments and regulatory changes. You possess a deep understanding of financial services customer intricacies and requirements, with proven experience both selling to and partnering with them. You're an influencer by nature who drives engagement at both the CxO level and with technical teams, IT leadership, and Alliance/Marketing executives.
About the team
This team is responsible for driving revenue, adoption, and growth from enterprise-level FSI customers in Austria. The team interacts with leading financial institutions and believes that world-class support is critical to customer success. You will work closely with a dedicated FSI specialist ecosystem including Solutions Architects, Partner teams, Professional Services, and Industry Specialists, all based out of our Vienna office (VIE11).
Our culture is built on Amazon's Leadership Principles — particularly Customer Obsession, Ownership, Earn Trust, and Think Big. We are passionate about helping Austrian financial institutions modernize and innovate on AWS.
- 10+ years of direct sales or business development experience in software, cloud, AI, selling to C-level executives in Financial Services
- Native or fluent German (C2) and professional-level English (C1+).
- Experience engaging and influencing senior executives, with strong familiarity with decision-making processes in enterprise FSI customers.
- Bachelor's degree or equivalent professional experience.
- Knowledge of best practices and emerging technologies related to infrastructure, cloud, Artificial Intelligence
- Target-oriented individual with demonstrable decision-making, problem-solving, and negotiating skills.
- Experience selling AWS or other major cloud platforms to enterprise FSI customers.
- driving adoption of new and disruptive technologies in regulated industries.
- Deep understanding of the Austrian and/or CEE FSI landscape (banking, insurance, capital markets, fintech).
- Existing executive network within Austrian financial institutions
- Understanding of FSI regulatory frameworks
- Experience managing strategic accounts and working with multiple business units and technology teams across complex, matrixed organizations.
- Experience with large-scale cloud migration and modernization programs.
- Bachelor's degree in computer science, engineering, math, finance, or economics; MBA or advanced degree is a plus.
- AWS certifications are a plus.
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