20 beste Stellen als customer service specialist in wien, w – aktuell auf Personalsuche

Leverage your industry experience and subject matter expertise across a diverse range of Infrastructure industries to identify, craft, and deliver industry content and execute campaigns that support targeted goals and objectives. As an Infrastructure industry specialist, you will research and report on trends, technological requirements, market needs, and other factors that affect the infrastructure organizations and collaborate with key internal stakeholders to help define, execute, and measure the infrastructure go-to-market industry plan. This role requires a diverse set of subject matter expertise across many industries with real applied knowledge and experience working with GIS, Reality Mapping, Digital Twins and other cross industry domains (Electric, Gas, Telecom, AEC, Water, Rail).

Responsibilities

Create, manage, and execute campaign tactics and related internal communications to meet Industry campaign success goals, including
- Conferences, trade shows, seminars, webinars, and workshops
- Collateral including blogs, white papers, brochures, and articles
- Web and social media
- Press media and advertising
Align and collaborate with multiple Esri teams including marketing, sales, product development, international distributors, training, and partner teams to successfully deliver campaigns and qualified leads
Work with Industry Managers and Marketing Specialists to track campaign progress at every step and proactively work with internal and external customers to steer activities in the right direction
Support a regular cadence of content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and community
Draw upon industry knowledge, research, writing, and collaboration skills
Research, evaluate, and lead efforts on strategic industry positioning specific to the higher level Infrastructure industries; gain validation by internal and external experts
Collaborate across business development and professional services teams for identification of industry-specific solutions requirements and the development of industry offers
Develop and maintain a strong user community through printed material, on- line forums, and user groups
Develop deep GIS domain expertise and be responsible for providing product demonstrations and industry expertise to support press and analyst briefings, partner engagements, and customer meetings

Requirements

5+ years of experience working in Infrastructure-related industries
Knowledge of GIS and GIS applications within the infrastructure domain (Electric, Gas, Telecom, AEC, Water, Imagery or Digital Twins)
Excellent communication skills to include written, verbal, and presentation
Highly organized, strongly self-motivated, and can multi-task activities
Quick learner with a positive attitude
Strong decision-making, problem resolution, and creative thinking skills
Team player with strong interpersonal skills
Bachelor's degree in engineering, marketing, GIS, or geography or a related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$96,096-$153,296 USD

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Requisition ID: 2026-4188

Available in

Vienna, Virginia, United States

Job Category

Marketing

Role Type

Individual Contributor

Experience Level

Mid Level

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